3 of 3 ITSM Analyst Jobs in London

ITSM Analyst, ITIL, ServiceNow, PageDuty, Progression We're looking for an ITSM Analyst to help develop and optimise a modern IT Service Management environment. Working closely with Service Management, Infrastructure and Operations teams, you'll support and enhance key platforms including ServiceNow, PagerDuty … system integrations Managing user access, permissions and platform configuration Analysing service data to identify trends and improvement opportunities Working with stakeholders to enhance ITSM processes and tooling Skills required: Experience with ServiceNow, Power BI or similar enterprise platforms Strong reporting and data analysis skills Good understanding of IT Service ...

Atlas Technica in London, United Kingdom – remote is seeking a Service Management Analyst to join the Service Management team. This proactive, client-facing role improves service performance, drives accountability, and coordinates cross-functional resolution of incidents, problems, risks, and service-improvement initiatives across assigned client environments. The Service … Management Analyst will lead ITIL-aligned Incident and Problem Management activities, facilitate Root Cause Analyses, support #J-18808-Ljbffr ...

National Physical Laboratory in the United Kingdom seeks a Service Operations Analyst to join the Time & Frequency department. … will monitor services, coordinate incidents, drive change enablement and manage access controls to ensure high availability. You should have ITIL knowledge, experience with ITSM tools like ServiceNow or Jira, and a background in IT or engineering. SC clearance or the ability to obtain it is essential for this role. ...