5 of 5 ITSM Architect Jobs in the UK

Senior ITSM Architect Must have an Active DV Clearance An opportunity has arisen for a Senior ITSM Architect to support major digital transformation programmes within secure and regulated environments. This role focuses on designing robust ITSM tooling solutions that enable reliable service delivery … complex estates. You will work within an Agile team, reporting to a Solution Owner, and take ownership of architecture design across a range of ITSM platforms. About the Role - Senior ITSM Architect As a Senior ITSM Architect , you will design, configure, and customise ...

Title: Senior ITSM Tooling Architect Location: Basingstoke Salary: £78,000 +plus £6k car allowance, 10% DV allowance and 15% Bonus. Total package up to £103,500 Candidates must be willing and eligible to go through DV clarence for this role Job Summary: You will be working … operating within the UK defence sector. Their mission is to build a more sustainable world through innovation and trust and are seeking a dynamic ITSM Delivery Lead to manage high-performing teams delivering end-to-end ITSM tooling solutions. Responsibilities: As a Senior Information Technology Service Management (ITSM ...

client is seeking an experienced Senior ITSM Tooling Architect to support a major Digital Transformation programme within a highly secure Defence environment. You will lead the design, configuration and implementation of enterprise-scale ITSM tooling solutions across cloud, hybrid and on-premises infrastructures. Key Responsibilities Deliver … solution architecture and design documentation for complex ITSM platforms. Work within an Agile team to support secure, resilient tooling implementations. Provide subject matter expertise across ITSM processes and tooling. Essential Skills Strong experience with ITSM/ITIL tooling (e.g., ServiceNow, BMC Remedy/Helix, CA SDM, Cherwell ...

Senior IT Service Management (ITSM) Tooling Architect The role requires a proactive approach to traditional and emerging ITSM technologies, with a focus on creating practical, cost-effective, and high-quality designs. As part of an Agile team reporting to the Solution Owner, the architect will develop design documentation across a wide variety of ITSM tooling solutions, ranging from simple to highly complex. The role demands a dedication to secure, resilient, and scalable IT system design, providing customers with confidence in the solutions delivered. Key Responsibilities Lead the design, configuration, installation ...

will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations. The project is centered on shaping a market-ready service offering – defining how AI transforms service management, how these services are positioned … sell it, and how value is articulated to large enterprise customers. Requirements: 15+ years of experience in IT services, managed services, or operations/ITSM consulting Deep expertise in ITSM and Business Process Operations, including service delivery and operating models Strong understanding of managed services commercials, pricing models ...