ITSM Architect Job Trends

IT Service Management Architect
UK

The median IT Service Management Architect salary in the UK is £90,000 per year, according to job vacancies posted during the 6 months leading to 15 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Nov 2025
Same period 2024 Same period 2023
Rank 664 - 740
Rank change year-on-year - - +380
Permanent jobs requiring an ITSM Architect 7 0 2
As % of all permanent jobs in the UK 0.013% - 0.004%
As % of the Job Titles category 0.015% - 0.004%
Number of salaries quoted 5 0 2
10th Percentile £79,750 - £78,100
25th Percentile £85,000 - £80,500
Median annual salary (50th Percentile) £90,000 - £86,500
Median % change year-on-year - - -3.89%
75th Percentile £95,000 - £93,000
90th Percentile £98,000 - £95,700
UK excluding London median annual salary £90,000 - -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 47,609 64,478 50,569
% of permanent jobs with a recognized job title 89.88% 94.87% 95.44%
Number of salaries quoted 29,568 36,288 39,151
10th Percentile £28,250 £31,250 £31,250
25th Percentile £35,000 £42,500 £42,500
Median annual salary (50th Percentile) £52,500 £57,500 £60,000
Median % change year-on-year -8.70% -4.17% -
75th Percentile £73,750 £75,000 £80,000
90th Percentile £92,500 £95,000 £97,500
UK excluding London median annual salary £46,750 £50,500 £52,500
% change year-on-year -7.43% -3.81% -

ITSM Architect
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'ITSM Architect' in the job title relative to all permanent IT jobs advertised.

ITSM Architect job vacancy trend in the UK

ITSM Architect
Salary Trend

Salary distribution trend for ITSM Architect job vacancies in the UK.

Salary distribution trend for ITSM Architect job vacancies in the UK

ITSM Architect
Salary Histogram

Salary distribution for jobs citing ITSM Architect over the 6 months to 15 November 2025.

Salary histogram for ITSM Architect in the UK

ITSM Architect
Top 6 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM Architect within the UK over the 6 months to 15 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Work from Home - 5 £90,000 - 4
England - 5 £90,000 - 4
UK excluding London - 4 £90,000 - 4
East of England - 3 £90,000 - 3
South East - 1 £90,000 - 2
London - 1 £77,500 -

ITSM Architect Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 November 2025, ITSM Architect job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring ITSM Architect in the job title.

1 7 (100.00%) ITSM
2 5 (71.43%) Project Delivery
2 5 (71.43%) Project Management
2 5 (71.43%) Service Delivery
3 4 (57.14%) Continuous Improvement
3 4 (57.14%) Service Management
4 3 (42.86%) Customer Engagement
4 3 (42.86%) ITIL
4 3 (42.86%) Performance Metrics
4 3 (42.86%) Presales
4 3 (42.86%) SaaS
4 3 (42.86%) Stakeholder Engagement
5 2 (28.57%) COBIT
5 2 (28.57%) Computer Science
5 2 (28.57%) CRM
5 2 (28.57%) Degree
5 2 (28.57%) ISO/IEC 20000
5 2 (28.57%) Line Management
5 2 (28.57%) Mentoring
5 2 (28.57%) Problem-Solving
5 2 (28.57%) Requirements Workshops
5 2 (28.57%) ServiceNow
5 2 (28.57%) SNMP
5 2 (28.57%) SQL
5 2 (28.57%) Systems Thinking
5 2 (28.57%) Workshop Facilitation
6 1 (14.29%) Agile
6 1 (14.29%) AI
6 1 (14.29%) BMC
6 1 (14.29%) Change Advisory Board

ITSM Architect Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 3 (42.86%) SaaS
Communications & Networking
1 2 (28.57%) SNMP
General
1 3 (42.86%) Social Skills
2 2 (28.57%) Marketing
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Documentation Skills
Miscellaneous
1 1 (14.29%) CMDB
1 1 (14.29%) Product Ownership
Processes & Methodologies
1 7 (100.00%) ITSM
2 5 (71.43%) Project Delivery
2 5 (71.43%) Project Management
2 5 (71.43%) Service Delivery
3 4 (57.14%) Continuous Improvement
3 4 (57.14%) Service Management
4 3 (42.86%) Customer Engagement
4 3 (42.86%) ITIL
4 3 (42.86%) Performance Metrics
4 3 (42.86%) Presales
4 3 (42.86%) Stakeholder Engagement
5 2 (28.57%) Computer Science
5 2 (28.57%) CRM
5 2 (28.57%) Line Management
5 2 (28.57%) Mentoring
5 2 (28.57%) Problem-Solving
5 2 (28.57%) Requirements Workshops
5 2 (28.57%) Systems Thinking
5 2 (28.57%) Workshop Facilitation
6 1 (14.29%) DevOps
Programming Languages
1 2 (28.57%) SQL
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) TOGAF Certification
Quality Assurance & Compliance
1 2 (28.57%) COBIT
1 2 (28.57%) ISO/IEC 20000
Vendors
1 2 (28.57%) ServiceNow
2 1 (14.29%) BMC