10 of 10 ITSM Jobs in Basingstoke

analytical mindset with the ability to think creatively. Deep understanding of Active Directory , Windows Server , DNS , and Group Policy Management . Knowledge of PowerShell scripting , multi-tenant environments , and ITSM processes . Familiarity with ITIL and Agile methodologies . Experience with VMware vCenter (user-level) and collaboration across engineering and architecture teams. Highly motivated, adaptable, and able to work independently More ❯

Required: Purple What You’ll Be Doing: Supporting and maintaining Active Directory Domain Services in a secure environment Responding to escalations from 2nd Line checks and managing incidents via ITSM tooling Monitoring systems using SCOM and SCCM Collaborating with Engineering and Architecture teams on new releases and readiness assessments Creating and maintaining documentation (e.g. work instructions, patching schedules) Travelling to More ❯

on expertise with Dell EMC storage solutions (Avamar, Data Domain preferred) Strong knowledge of Active Directory, Group Policy, Windows OS, and Microsoft PKI (or willingness to learn) Familiarity with ITSM tooling and secure system deployment practices DV-clearable status O.K. Im in, whats next? Apply with your latest CV today to explore this 3rd Line Storage Support Engineer opportunity. AMC More ❯

competing priorities and work independently with minimal supervision. Desirable Requirements Experience coordinating cross-functional teams and working with diverse stakeholders. Knowledge of ITIL Service Design/Architecture or other ITSM frameworks (ITIL certification preferred). Proactive and innovative approach with a focus on continuous improvement and operational excellence. More ❯

process design and stakeholder collaboration. You’ll need to have experience with the following: IT service design, transition, or architecture within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills Outstanding communication and documentation skills If you meet some of the above requirements, please apply to be considered. More ❯

process design and stakeholder collaboration. You'll need to have experience with the following: IT service design, transition, or architecture within a technology or digital environment Strong understanding of ITSM and ITIL Excellent stakeholder management skills Outstanding communication and documentation skills If you meet some of the above requirements, please apply to be considered. More ❯

to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining … and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS \ Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to More ❯

to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: * Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. * PKI certificate management for Networking devices (physical and virtual). * To distribute software, firmware & security updates for network devices. * To collaborate and support the design and engineering teams. * Maintaining … and experience: * Firewall Management (e.g. Cisco Firepower Management Centre) * Network Devices (e.g. Cisco IOS, NXOS & FXOS \ Juniper Devices & JUNOS) * Network Authentication (e.g. Cisco ISE) * Event Management Tooling (e.g. SolarWinds) * ITSM Tooling & Processes * Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 3rd line cloud network engineer role in more detail, please send your More ❯

About the Role - 3rd Line Cloud Network Engineer As a 3rd Line Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. You'll oversee PKI certificate management, distribute firmware and security updates, and support both physical and virtual network infrastructure. Responsibilities include collaborating with design and engineering teams, producing documentation … Firepower Management Centre) and Network Devices (Cisco IOS/NXOS/FXOS, Juniper JUNOS). Skilled in Network Authentication (Cisco ISE) and Event Management Tooling (SolarWinds). Understanding of ITSM processes and effective incident/change management. Excellent troubleshooting, documentation, and stakeholder communication skills. Step into this exciting opportunity as a 3rd Line Cloud Network Engineer and help shape secure More ❯

You’ll Be Doing: Supporting and maintaining physical and virtual network infrastructure Managing PKI certificates and distributing firmware/security updates Responding to escalations from 2nd Line checks using ITSM tooling Collaborating with design and engineering teams on new releases Monitoring systems via SolarWinds and maintaining documentation (e.g. patching schedules, work instructions) What You’ll Bring: Essential Skills: Hands-on … Cisco Firepower) Familiarity with Cisco and Juniper network devices (IOS, NXOS, FXOS, JUNOS) Knowledge of network authentication (e.g. Cisco ISE) Experience with event management tooling (e.g. SolarWinds) Exposure to ITSM processes and cloud platforms (e.g. vCenter – user level) This is a brilliant opportunity to work in a secure, fast-paced environment where your expertise will directly impact service delivery. If More ❯