ITSM Jobs in Hampshire

19 of 19 ITSM Jobs in Hampshire

Service Architect

Farnborough, Hampshire, United Kingdom
Hybrid / WFH Options
Applicable Limited
requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices). Executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Architect-1

Farnborough, Hampshire, United Kingdom
Hybrid / WFH Options
Applicable Limited
requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices). Executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Manager (Lyndhurst)

Lyndhurst, Hampshire, UK
iRecruit Partners Ltd
exceptional customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement of their IT service management practices. Essential Requirements: Proven experience managing a multi-tiered IT support team (1st to 3rd line) Strong leadership and team management skills Demonstrated hands More ❯
Posted:

Service Desk Manager

Lyndhurst, England, United Kingdom
iRecruit Partners Ltd
exceptional customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement of their IT service management practices. Essential Requirements: Proven experience managing a multi-tiered IT support team (1st to 3rd line) Strong leadership and team management skills Demonstrated hands More ❯
Posted:

BDS Product Senior Analyst

Hampshire, United Kingdom
ENGINEERINGUK
and internal processes Propose and develop improvements for Central Finance and PaPM applications as part of Problem Management Ensure third-party adherence to IT service management best practices Assist with change management activities, including releases and production slots Perform functional quality assurance and approvals for applications when required Collaborate with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Manager

Lyndhurst, England, United Kingdom
iRecruit Partners Ltd
exceptional customer service. You will align service delivery with organizational goals, effectively manage stakeholder expectations, and contribute to the ongoing enhancement of their IT service management practices. Essential Requirements: Proven experience managing a multi-tiered IT support team (1st to 3rd line) Strong leadership and team management skills Demonstrated hands More ❯
Posted:

Technical Manager

Portsmouth, England, United Kingdom
Hybrid / WFH Options
GTT
for the central incident management team Ensuring that the services we deliver meet the agreed service levels and that we have the necessary IT service management processes OLA’s and contracts with 3rd parties in place. Regular attendance at customer locations. International travel may be required. Required experience/qualifications More ❯
Posted:

Site Reliability Engineer Lead

South East, Fleet, Hampshire, United Kingdom
CV-Library Ltd
a modern OO language such as Java or Python Knowledge of languages such as PowerShell, C# Understand or worked within an Incident Management Process (ITSM) Desirable Requirements: AWS Linux - Debian, CentOS, Alpine and AWS Linux Terraform, Docker, Kubernetes, Git Observability/APM Platforms Jenkins, Nginx, MySQL Benefits We are actively More ❯
Employment Type: Permanent
Posted:

Director of IT Operations

Hampshire, England, United Kingdom
Hybrid / WFH Options
Mackenzie Jones
/4 Hana, Head of IT, IT Operation Model, IT Operations, IT Operations Strategy, IT Operations Roadmap, IT Director, ITOM, ITIL Framework, ITIL, IT Service Management, BAU Operating Models, IT Service Transition, SAP, SAP Support, SAP Basis, SAP GRC, IT Operations, ITIL, SAP, Permanent, Hampshire, T6/MN/1099336. More ❯
Posted:

Service Assurance Lead

Portsmouth, England, United Kingdom
TalentHawk
resolve issues. Oversee significant IT changes, ensuring comprehensive testing before production deployment. Champion continuous improvement and optimization of IT services. Manage service escalations with ITSM partners and the Service Quality & Assurance team. Communicate service events, outages, and disruptions as part of the Major Incident Management process. Participate in 24/… Management activities. Monitor KPIs, including customer satisfaction, and address underperformance. Build relationships of trust with business colleagues and external partners. Foster collaboration with the ITSM provider and key ecosystem partners to deliver cost-effective IT services. Reporting & Quality Assurance: Monitor KPIs and customer satisfaction, taking action to address underperformance. Ensure … goals and objectives. Identify opportunities for efficiency and value through innovation, technology initiatives, and partnerships with suppliers. Key Skills & Experience: Extensive experience in IT service management, with a focus on multi-sourced environments. 5+ years of customer service experience, preferably in a senior role. Proven leadership, change management, and results More ❯
Posted:

2nd Line Support IT Analyst

Farnborough, England, United Kingdom
Addition+
the ability to explain technical issues clearly and effectively Strong troubleshooting skills, solid understanding of network engineering principles, and familiarity with IT Service Management (ITSM) systems Experience with change management processes or supporting network infrastructure projects is desirable Industry certifications (e.g., Cradlepoint, Ruckus, Cisco) are preferred and will strengthen your More ❯
Posted:

Configuration Release Manager

Southampton, England, United Kingdom
Searchability NS&D
NEW CONTRACT OPPORTUNITY AVAILABLE FOR A CONFIGURATION RELEASE MANAGER IN SOUTHAMPTON Searchability NS&D has a contract opportunity for an Configuration Release Manager to work across an exciting range of projects Day rate up to £488 Inside IR35 6 Month More ❯
Posted:

Systems Centre Configuration Manager

Romsey, Hampshire, South East, United Kingdom
Defence
Our client, a leading entity in the Defence & Security sector, is currently seeking a skilled Systems Centre Configuration Manager on a contract basis. This role involves managing and deploying software, operating systems, and security updates across a diverse Microsoft end More ❯
Employment Type: Contract
Posted:

2nd Line Wintel Support Engineer - DV Cleared

Basingstoke, Hampshire, South East, United Kingdom
Experis
really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining communication with stakeholders Support high-profile users … and resolve technical issues Contribute to the maintenance and enhancement of Windows-based systems and environments Essential skills and experience: Hands-on experience using ITSM tooling in a live service environment Strong working knowledge of Event Management tools including SolarWinds and SCOM Proficient with MECM and SCCM for patching, deployment More ❯
Employment Type: Contract
Posted:

Network Cloud Engineer - Defence

Basingstoke, Hampshire, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the … Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS \ Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching More ❯
Employment Type: Permanent
Salary: £50000 - £57500/annum 10% Bonus, great benefits
Posted:

Network Cloud Engineer

Basingstoke, Hampshire, United Kingdom
CBSbutler Ltd
via the Incident Process, including incident triage and escalation to the Service Management Team. Key tasks include: Responding to escalations from 2nd Line using ITSM tooling Managing PKI certificates for networking devices (physical and virtual) Distributing software, firmware, and security updates for network devices Collaborating with and supporting design and … e.g., Cisco Firepower Management Center) Network Devices (e.g., Cisco IOS, NXOS, FXOS, Juniper JUNOS) Network Authentication (e.g., Cisco ISE) Event Management Tools (e.g., SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g., vCenter - use of, not administration) If you're interested in this 3rd Line Cloud Network Engineer role, please send your More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Cloud Engineer

Basingstoke, Hampshire, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the … Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 3rd line cloud network engineer role in More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 66,000 Annual
Posted:

DV 2nd Line Support Engineer

Basingstoke, Hampshire, South East, United Kingdom
LA International Computer Consultants Ltd
2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. Required Skills: - ITSM Tooling - Event Management Tooling (SolarWinds and More ❯
Employment Type: Contract
Rate: £300 - £350 per day + Inside IR35
Posted:

High Level Clearance 2nd Line Support Engineer

Basingstoke, Hampshire, South East
LA International Computer Consultants Ltd
our team 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the ITSM Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. * Shift Working (7-3 or 11-7) * Required Skills: - ITSM More ❯
Employment Type: Contract
Rate: £300 - £350
Posted:
ITSM
Hampshire
10th Percentile
£30,400
25th Percentile
£39,875
Median
£50,000
75th Percentile
£57,000
90th Percentile
£77,200