and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end user incidents, working within SLAs. Build strong relationships within the team and with end users. Learn and adapt to More ❯
and dynamic environment. Responsibilities: Provide proactive, customer-focused support to over 2,000 end users. Support the imaging and configuration of many computers. Use ITSM systems to log and track end user incidents, working within SLAs. Build strong relationships within the team and with end users. Learn and adapt to More ❯
who wants to make a difference within your day-to-day work, but of course there are a few other requirements: Experience in using ITSM systems to log and track incidents. Ability to identify and escalate recurring issues to relevant teams. Excellent team working skills to build strong relationships and … swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users' incidents using ITSM systems, adhering to SLAs. Identify recurring issues and challenges faced by end users, escalating them to relevant teams for further investigation. Build and configure computers More ❯
who wants to make a difference within your day-to-day work, but of course there are a few other requirements: Experience in using ITSM systems to log and track incidents. Ability to identify and escalate recurring issues to relevant teams. Excellent team working skills to build strong relationships and … swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users' incidents using ITSM systems, adhering to SLAs. Identify recurring issues and challenges faced by end users, escalating them to relevant teams for further investigation. Build and configure computers More ❯
