2nd Line Support Analyst Location: Camberley Report to: EIT Helpdesk Team Leader Hours
- Location
- Camberley, England, United Kingdom
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and the ability to troubleshoot network connectivity issues. Familiarity with IT Service Management (ITSM) tools such as Halo ITSM for incident and request management. Basic scripting skills in languages such as PowerShell, Python, or Bash for automating routine tasks ...