11 of 11 ITSM Jobs in Surrey

LAN/WAN, firewalls, load balancers) - IAM (Active Directory, DNS, DHCP) - Skilled in designing HA/DR enterprise solutions - Experience with discovery tools, CMDB, orchestration, and automation - Familiar with ITSM and service transition practices - Excellent communication skills, able to explain technical concepts to varied audiences - Candidates must hold an active SC Clearance Desirable Skills: - Certifications: VMware VCAP/VCIX, Cisco More ❯

contact centres, maritime radio integration, and unified communications platforms like Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and KPIs More ❯

bank holiday work, covered across the team on a rota basis. Desirable Skills: KACE Systems Management Appliance experience. KACE Cloud Mobile Device Manager. Basic SharePoint Online administration. BMC Helix ITSM Service Desk. Experience delivering end-user training. Benefits: Competitive salary and benefits package. Hybrid working model allowing flexibility. Opportunities for professional growth and development. To apply for the IT Technical More ❯

Windows/macOS/iOS) Networking fundamentals (VLAN, VPN, TCP/IP, DNS, switches, firewalls) Audio-visual solutions in educational settings Experience with MIS, safeguarding tools, VOIP, and IT service management frameworks (ITIL) is a plus. A self-starter mindset with a desire for continuous learning and improvement. Please note: An enhanced DBS check will be required for this role More ❯

MIS systems, Microsoft 365, and education-specific software. Experience managing IT projects and implementing new systems. Keywords - IT Manager, IT Service Manager, schools, academy, IT School, IT Service, IT Service Management, safeguarding, cybersecurity, data protection, MIS systems, Microsoft 365, education-specific software, education, educational, networks, networking, IT Engineer, Esher More ❯

Guildford office. We offer extensive training, including online, classroom, and in-house courses, leading to nationally recognized qualifications in areas such as Project Management, Agile methodologies, Business Analysis, IT Service Management, Cyber Security, and Technology Procurement. Responsibilities Providing technical assurance that proposed solutions are fit for purpose. Developing new architectures to mitigate risks posed by emerging technologies and business practices. More ❯

Are you experienced in IT Service Management as the receiver of services from 3rd party suppliers? Do you have a demonstrable background in ensuring the delivery of quality and high-availability IT Services within a multi-sourced environment? If so, apply now for this excellent new permanent role. Our client, an end-user driven by a need for exceptionally high More ❯

environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external More ❯

environment Managing CMDB data model and Asset/CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external More ❯

development Regular team social events What You’ll Do Be the friendly and knowledgeable first point of contact for customers Log, manage, and resolve service requests using an IT Service Management tool Develop customer guides, knowledge bases, and internal processes Gain hands-on experience with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For More ❯

operations, as well as server and network equipment principles. Practical experience in project planning and management. Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM). Basic proficiency in the Linux operating system and familiarity with command-line tools. Practical experience working with server IT hardware, enterprise-grade network switchesand fiber optic cables. Advanced Excel More ❯