3 of 3 ITSM Jobs in Cardiff

manage complex workloads. Understanding of data protection, GDPR, and information governance best practice. *It Is Desirable That You Have: * Professional qualifications relating to IT service management (e.g. ITIL), project management and delivery (e.g. Agile), Cybersecurity and compliance. Ability to work through the medium of Welsh. Behaviours We'll assess ...

customer facing role with the ability to build and maintain customer relationships. On top of this, you will also have a strong understanding of ITSM processes as well as the ITIL framework. Finally, you will have strong organisational, analytical and communicational skills. The Role : Primary point of contact for customers ...

thinking, supportive environment. The Role - Remedy Consultant (SC) As a Remedy Consultant (SC) , you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes … Doing as a Remedy Consultant (SC) Design, develop, and customise BMC Remedy applications, including workflows, forms, active links, and filters Configure and support ITSM modules such as Incident, Problem, Change, and Asset Management Troubleshoot and resolve issues within the Remedy environment Optimise application performance, ensuring scalability and long-term sustainability ...