We are seeking a Technical Sales Professional specializing in ITServiceManagement (ITSM) solutions. This role requires a strong technical background with hands-on experience in ITSM delivery, coupled with the ability to articulate and sell complex technical solutions. While primarily focused on pre-sales, the role involves engaging with … to customer locations across regions and to our delivery centers in Turkey. Key Responsibilities: Sales and Solutioning: Identify customer needs and propose tailored ServiceNow ITSM solutions. Develop and deliver engaging product demonstrations that highlight ServiceNow’s capabilities. Translate technical ITSM solutions into clear business benefits for prospective clients. Client Engagement … and Technical Expertise: Leverage prior hands-on ITSM delivery experience to communicate effectively with both technical and non-technical stakeholders. Serve as a trusted advisor, guiding customers on best practices and industry trends in ITSM. Assist in crafting proposals that include appropriate service components, pricing, and implementation assumptions. Process and More ❯
to enhance developer productivity through automation, improved workflows, and modern software engineering principles. Value Optimization: Help clients maximize the return on their current ITservicemanagement tools and frameworks. Future-Ready Roadmaps: Design progressive strategies that integrate next-generation technologies such as Generative AI and platform-centric models. End-to More ❯
Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯
knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or ITServiceManagement is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable More ❯
Modernise the developer experience across organization & culture, DevOps practices & processes, tooling & automation, and architecture & design. Maximize Investments: Leverage and maximize clients' existing investments in ITSM tools and frameworks. Roadmap Development: Develop roadmaps to improve DevOps maturity and unlock value through NextGen technologies like Generative AI and Platform Product Management. Collaborative More ❯
Experience 2+ years' experience in an IT Support position. Experience of supporting users in both an office and remote environment Experience of using an ITSM tool such as ServiceNow Experience of Microsoft technologies If this role would be of interest, then please apply to this advert and I will be More ❯
Enhance the developer journey across organizational culture, DevOps methodologies, tooling, automation, architecture, and design principles. Investment Optimization : Help clients maximize value from their existing ITSM tools and frameworks. Strategic Planning : Create roadmaps to advance DevOps maturity using emerging technologies such as Generative AI and Platform Product Management. Collaborative Transformation : Engage More ❯
Providing day-to-day functional and technical support for the SAP S/4HANA Manufacturing module Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business More ❯
implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree or equivalent hands-on experience Previous experience working within a ServiceNow Partner What they offer: Base Salary Up More ❯
Web Access) PSM (Privileged Session Manager) AAM (Application Access Manager) Conjur (Secrets Management) Integrate CyberArk with other security tools and platforms (e.g., SIEM, IAM, ITSM). Configure and manage safes, platforms, and policies within CyberArk. 3. Operational Management: Monitor and maintain the CyberArk environment to ensure optimal performance and security. … AAM, Conjur). Strong understanding of privileged access management concepts and best practices. Experience with integrating CyberArk with other security tools (e.g., SIEM, IAM, ITSM). Proficiency in scripting languages (e.g., PowerShell, Python) for automation and customization. Excellent problem-solving and troubleshooting skills. Preferred: Experience with cloud platforms (e.g., AWS More ❯
