8 of 8 ITSM Jobs in Corsham

initiatives. Produce and distribute management information from service management tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). IT service desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be considered If no IT background extensive admin/organisation skills coupled with Ex-Military experience would be More ❯

Fix rate* Adhere to escalation procedures* Assist with technical escalations for other team members* Monitor call queue and follow up with specialist support teams for resolution* Utilise the relevant ITSM tool suite to monitor progress of all incidents* Ensure accurate completion of all incident records and associated paperwork* Monitor and update the call management system as required* Assist with SLA More ❯

Fix rate* Adhere to escalation procedures* Assist with technical escalations for other team members* Monitor call queue and follow up with specialist support teams for resolution* Utilise the relevant ITSM tool suite to monitor progress of all incidents* Ensure accurate completion of all incident records and associated paperwork* Monitor and update the call management system as required* Assist with SLA More ❯

Support the production and distribution of Management Information from Service Management Tooling. Mandatory skills: TILv3 Foundation minimum Competent with MS Office Automation Tools IT Service Desk Experience Experience of ITSM tooling such as Remedy Strong Communication Skills Desirable skills: Experience of working with MOD deployed IT systems. If this is the role for you please submit your CV at your More ❯

processes across the team Supporting continuous improvement within the Service Support Office Key Requirements 2-5 years' experience in a PMO, project support, or analyst role Familiarity with IT Service Management and/or major government or defence programmes Strong communication and stakeholder engagement skills Proficiency in reporting tools (e.g., Excel, Power BI, or similar) A proactive and detail-oriented More ❯

a high-performing consultancy delivering cutting-edge solutions to government clients. As Test Lead, you'll take full ownership of the testing strategy for a major IT Service Management (ITSM) programme, guiding a team of 7-17 engineers through complex integration and end-to-end testing. This is a leadership role with real impact - where your decisions shape delivery, quality … opportunities for test automation and continuous improvement What You Bring Proven experience leading testing in complex environments Strong background in manual testing, with exposure to automation Deep understanding of ITSM, ITIL, and ServiceNow Confident in stakeholder engagement and team leadership Eligible for SC Clearance (British Citizen, UK resident 5+ years) Why You'll Love It Here Flexible Work Week with More ❯

Life on the team As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you More ❯

We are seeking a Performance Lead with a background in managing IT Service Management (ITSM) projects and proven experience supporting the delivery of major defence programmes. Given the MOD C2 grade equivalency, this role would suit someone with approximately 3-5 years' relevant experience , ideally with exposure to complex public sector or defence environments. The successful candidate will be capable More ❯