4 of 4 ITSM Jobs in Coventry

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

profile: Higher education with IT background (University degree is an asset). At least 5 years of experience in application support. Experience with IT service management frameworks (ITIL) and ticketing systems. Experience with automation and scripting, knowledge of programming languages. Knowledge of cloud. Possess or be able to obtain BPSS More ❯

a solid grasp of infrastructure automation, CI/CD, cloud infrastructure, SRE principles Datadog, New Relic or comparable monitoring and analytics platforms Familiar with ITSM tools, endpoint management, and asset tracking solutions Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment driven by a shared More ❯

Analyst to join on a 6 month initial contract, inside IR35. Required to Support the delivery of the migration from my client’s current ITSM tooling (SMAX) to ServiceNow. The successful candidate will have the following skills/knowledge apart from being a strong Business Analyst: A level of Network … Open Telemetry, SNMP, Netconf) An understanding of what Observability is, and how a company can utilise it. Previous experience of using IT Service management (ITSM) tools like Remedy or ServiceNow. Understands how various business areas utilise ITSM. Should this position be of interest please submit your CV and I will More ❯