14 of 14 ITSM Jobs in the West Midlands

Virtualization & Cloud: You are proficient in VMware and SAN configuration, with great knowledge of the Microsoft Azure ecosystem. Process Driven: You have experience with ITSM tools and work in line with ITIL and security management best practices. Qualified Professional: You hold a degree in IT or Computer Science (preferred ...

Apps for Android and iOS Hardware support (BIOS, drivers, imaging machines, replacing hardware, etc) Asset management systems, keeping records accurate and up to date ITSM systems containing workflows and processes ...

laptops, desktops, printers, and mobile devices (iOS/Android). Understanding of basic networking concepts including patching, VLANs, and Wi-Fi troubleshooting. Experience using ITSM tools (e.g. ServiceNow) and remote deployment tools such as Intune. Strong communication skills with a customer-first mindset and calm approach under pressure. ...

enhancing ETL processes and data integration workflows. Working closely with service delivery, project, and operational teams. Managing incidents, problems, and change requests through established ITSM processes. Contributing to platform documentation, knowledge sharing, and operational improvements. Supporting deployment activities and ensuring smooth transitions into service. What We're Looking For Essential ...

correction for future use in the form of work instructions. Troubleshoot, resolve, implement or escalate Incidents, service requests or alerts as required. Follow IT Service Management Processes as dictated by SOPs. Ensuring all IT systems function within the parameters of the SLAs. Maintenance and support, project work and delivery ...

Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. ...

Strong analytical and problem-solving skills Experience working in large enterprise environments Familiarity with broader patching ecosystems (e.g., Qualys, Intune, SCCM) Understanding of IT service management processes If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. ...

detail and documentation. Desired Skills & Experience Certifications in Windows, Linux, or Networking to bolster your application. Experience with monitoring tools and ticketing/ITSM platforms. Knowledge of DevOps practices or automation would be beneficial. Background working within high-security environments, understanding compliance and security standards. ...

IT assets, configuration items (CIs), and their relationships across the enterprise. This role plays a critical part in enabling effective IT Service Management (ITSM), supporting incident, change, and problem management proces ses.____________________________________ ____ Key Responsibil ities 1. Configuration Management Strategy & Gove rnance• Define and implement the Configuration Management strategy, policies … ructure.• Integrate CMDB with discovery and monitoring tools for real-time updates.• Ensure alignment between asset management and configuration man agement. 4. Integration with ITSM Processes• Collaborate with Incident, Problem, Change, and Release Manageme nt teams.• Ensure CMDB supports impact analysis, root cause analysis, and change risk as sessment.• Enable ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

/PO, BI, CRM, SCM, HR, Portals, HANA). Experience with SAP RISE operations and/or SAP BTP administration. Experience with ITSM systems. Experience using Solution Manager and/or SAP Cloud ALM. Experience with SAP Security and Authorisations. We are an equal opportunities employer. You must be eligible ...

objectives and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve … work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

cybersecurity principles and compliance considerations in an operational setting. Strong people management skills with experience leading and developing technical teams. Strong background in IT service management with practical application of ITIL processes. Confident stakeholder management and communication skills, able to influence at multiple levels. Desirable Skills: Experience supporting or overseeing … landscape including SaaS and some legacy apps. Exposure to IT strategy development and roadmapping in conjunction with senior leadership. Experience in implementing or improving ITSM tooling, monitoring and automation. Familiarity with working in regulated or highly audited environments. Qualifications: Degree in Information Technology, Computer Science or a related discipline ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...