5 of 5 ITSM Jobs in Crawley

we are managing our hardware assets inline with policy. Microsoft Office 365 skills especially Excel, TEAMS and PowerBI. Preferred Qualifications: Familiar with ITIL/ITSM/ITAM processes. Familiar with IT Hardware Asset Management. Familiar with Software Licensing Familiarity with Service Now & Intune. Nature and Scope The Nature of this More ❯

Portal, and Power Virtual Agent (desirable). Knowledge of SharePoint 16 & 19, PowerShell, and web services (desirable). ITIL awareness and experience using IT service management tools (desirable). ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ More ❯

graduate. Your new role You will be providing onsite support to over 2,000 end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and More ❯

effective communication with users, keeping them informed of issue/request status and ensuring positive customer experience. Log all customer interactions in the designated ITSM tool, taking ownership of incidents through to resolution. Conduct quality analysis where required. Escalate complex issues to appropriate support teams, ensuring timely follow-up and … being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our More ❯

effective communication with users, keeping them informed of issue/request status and ensuring positive customer experience. Log all customer interactions in the designated ITSM tool, taking ownership of incidents through to resolution. Conduct quality analysis where required. Escalate complex issues to appropriate support teams, ensuring timely follow-up and … being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our More ❯