Service Desk Associate
- Hiring Organisation
- Infoplus Technologies UK Limited
- Location
- Crawley, West Sussex, UK
resolve common IT problems, escalating complex issues to higher levels. Possess a solid understanding of IT infrastructure Be proficient in using IT service management (ITSM) tools and ticketing systems. Accurately document all incidents, solutions, and actions taken. Identify trends and patterns in user issues to proactively address potential problems. Contribute ...