ITSM Job Trends in Crawley

IT Service Management (ITSM)
West Sussex > Crawley

The table below provides summary statistics and salary benchmarking for jobs advertised in Crawley requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 13 September 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Sep 2026
Same period 2025 Same period 2024
Rank 29 - 18
Rank change year-on-year - - +24
Permanent jobs citing ITSM 4 0 1
As % of all permanent jobs in Crawley 1.62% - 1.00%
As % of the Processes & Methodologies category 2.09% - 1.06%
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £77,500 - -
Median annual salary (50th Percentile) £80,000 - -
75th Percentile £82,500 - -
90th Percentile - - -
West Sussex median annual salary £80,000 £50,000 £60,000
% change year-on-year +60.00% -16.67% +100.00%

All Process & Methodology Skills
Crawley

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Crawley.

Permanent vacancies with a requirement for process or methodology skills 191 97 94
As % of all permanent jobs advertised in Crawley 77.33% 85.84% 94.00%
Number of salaries quoted 113 62 48
10th Percentile £35,000 £31,250 £24,500
25th Percentile £46,250 £37,000 £34,938
Median annual salary (50th Percentile) £60,000 £49,000 £50,000
Median % change year-on-year +22.45% -2.00% -13.04%
75th Percentile £75,000 £65,938 £61,563
90th Percentile £80,000 £74,875 £68,825
West Sussex median annual salary £56,500 £53,177 £56,250
% change year-on-year +6.25% -5.46% -1.92%

ITSM
Job Vacancy Trend in Crawley

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Crawley.

ITSM job vacancy trend in Crawley

ITSM
Salary Trend in Crawley

Salary distribution trend for jobs in Crawley citing ITSM.

Salary distribution trend for jobs in Crawley citing ITSM

ITSM
Co-Occurring Skills & Capabilities in Crawley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (75.00%) OpenStack
Cloud Services
1 1 (25.00%) IaaS
1 1 (25.00%) PaaS
1 1 (25.00%) SaaS
Database & Business Intelligence
1 1 (25.00%) Big Data
Development Applications
1 3 (75.00%) GitLab
General
1 4 (100.00%) Social Skills
2 1 (25.00%) Aerospace
Job Titles
1 3 (75.00%) Linux Engineer
2 1 (25.00%) Architect
2 1 (25.00%) Data Architect
Libraries, Frameworks & Software Standards
1 3 (75.00%) Terraform
Miscellaneous
1 3 (75.00%) Clustering
2 1 (25.00%) IoT
2 1 (25.00%) Management Information System
Operating Systems
1 3 (75.00%) Linux
1 3 (75.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (100.00%) Containerisation
1 4 (100.00%) ITIL
1 4 (100.00%) Stakeholder Management
2 3 (75.00%) CI/CD
2 3 (75.00%) Configuration Management
3 1 (25.00%) Analytics
3 1 (25.00%) Architectural Design
3 1 (25.00%) Business Strategy
3 1 (25.00%) Data Strategy
3 1 (25.00%) Disruptive Innovation
3 1 (25.00%) Event-Driven
3 1 (25.00%) Innovative Thinking
3 1 (25.00%) IT Strategy
3 1 (25.00%) Machine Learning
3 1 (25.00%) Microservices
3 1 (25.00%) Presales
3 1 (25.00%) Problem-Solving
3 1 (25.00%) Project Delivery
3 1 (25.00%) SDLC
3 1 (25.00%) Technology Strategy
Programming Languages
1 3 (75.00%) Bash
1 3 (75.00%) Perl
1 3 (75.00%) Python
Qualifications
1 3 (75.00%) ITIL Certification
2 1 (25.00%) CCNP
2 1 (25.00%) Cisco Certification
2 1 (25.00%) DBS Check
2 1 (25.00%) Degree
2 1 (25.00%) HND
2 1 (25.00%) MCITP
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) SC Cleared
2 1 (25.00%) Security Cleared
System Software
1 3 (75.00%) Docker
Systems Management
1 3 (75.00%) Ansible
1 3 (75.00%) Kubernetes
1 3 (75.00%) Puppet
Vendors
1 3 (75.00%) Red Hat
2 1 (25.00%) Thales