IT Service Desk
- Hiring Organisation
- Gregory
- Location
- Cullompton, Devon, UK
technical abilities. Key Responsibilities: Service Desk: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Ticket Management : Accurately log, categorise, prioritise and update tickets in line with SLAs, always maintaining a customer-first approach. Technical Troubleshooting: Support, triage and resolve ...