service to users of all technical abilities. Key Responsibilities: Service Desk Support: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including More ❯
service to users of all technical abilities. Key Responsibilities: Service Desk Support: Resolve incidents and fulfil service requests for users across multiple UK sites via phone, email, and our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including More ❯
employees, providing 1st and 2nd line support for a wide range of systems and services. Your responsibilities will include: Resolving incidents and service requests via phone, email, and the ITSM platform. Troubleshooting issues with Windows-based software and business-critical applications. Deploying and maintaining IT hardware, including PCs, laptops, and mobile devices. Assisting with the IT aspects of new site More ❯
