7 of 7 ITSM Jobs in Hatfield

with HiAffinity and understanding of billing processes in the utilities sector. Hands-on knowledge of CRM integrations, SQL, and reporting tools. Experience with Jira, Agile methodologies, and ITIL or ITSM tools like ServiceNow. Knowledge of data privacy laws and regulatory compliance in the utility space. Familiarity with debt management, process automation, and workflow tools. Personal Attributes: A strategic thinker with More ❯

was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the More ❯

was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the More ❯

Engaging with stakeholders to gather and qualify requirements—even in complex or unclear scenarios Supporting solution design, testing, deployment and documentation Leading development across multiple ServiceNow product lines (e.g. ITSM, IRM, CSM, HRSD) Supporting technical handovers, system testing, and UAT Maintaining up-to-date knowledge of platform innovations and market trends Adhering to coding standards and contributing to continual improvement More ❯

Engaging with stakeholders to gather and qualify requirements—even in complex or unclear scenarios Supporting solution design, testing, deployment and documentation Leading development across multiple ServiceNow product lines (e.g. ITSM, IRM, CSM, HRSD) Supporting technical handovers, system testing, and UAT Maintaining up-to-date knowledge of platform innovations and market trends Adhering to coding standards and contributing to continual improvement More ❯

ID: 213801 Contract type: Standard Business Unit: ServiceNow Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a … upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms. Perform patch testing and maintenance along with monitoring the performance of the ITSM platform. Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with company procedures. Ability to adapt quickly to dynamic team environments … best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured, and More ❯

developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯