10 of 10 ITSM Jobs in Hertfordshire

Experience managing technology budgets, strategic suppliers, managed service providers and vendor contracts. Essential – Strong knowledge of enterprise infrastructure architecture, cloud computing, cyber security, IT Service Management, business continuity and disaster recovery. Essential – Knowledge of ISO27001, NIST Cyber Security Framework, IEC62443 and relevant regulatory requirements including GDPR and GxP. Essential – Experience ...

international sites Key technical skills/experience required: Proven experience in IT support or service desk roles, with leadership responsibility Strong understanding of IT service management frameworks such as ITIL Experience managing SLAs, KPIs, and reporting metrics Understanding of Windows-based infrastructure (e.g., Azure, ADUC, etc) Experience using workstation deployment ...

specifications System enhancements planned, tested and implemented with minimal disruption Oracle ERP configuration, data setup and migration overseen Incidents and service requests managed through ITSM tools Application issues diagnosed, resolved and root causes identified Third-party suppliers managed to meet SLAs and quality standards Technical documentation maintained and kept ...

budgets and strategic vendor relationships. Desirable Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? This is an opportunity to influence technology strategy at both ...

budgets and strategic vendor relationships. Desirable Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? This is an opportunity to influence technology strategy at both ...

solutions. Implement and configure observability platforms including Dynatrace, Splunk, Grafana and Cribl. Develop dashboards, alerting frameworks and automated operational workflows. Integrate observability tooling with ITSM, Event Management and AIOps platforms. Support root cause analysis, performance optimisation and proactive monitoring initiatives. Act as a trusted advisor to technical and non-technical ...

solutions. Implement and configure observability platforms including Dynatrace, Splunk, Grafana and Cribl. Develop dashboards, alerting frameworks and automated operational workflows. Integrate observability tooling with ITSM, Event Management and AIOps platforms. Support root cause analysis, performance optimisation and proactive monitoring initiatives. Act as a trusted advisor to technical and non-technical ...

with a focus on delivering enterprise-scale solutions. The consultant will lead workshops, define strategies, design architectures and build telemetry pipelines while integrating with ITSM, AIOps and related platforms. #J-18808-Ljbffr ...

ITSM New Business Sales Consultant Location: Hybrid – Watford (2 days per week in office) Type: Full-time Salary: £60,000 – £80,000 + commission (OTE £120,000 – £150,000) The Opportunity We’re looking for a high-performing ITSM New Business Sales Consultant to drive growth in a fast-scaling … international organisation. This is a true hunter role —focused on winning new business, opening doors, and building a strong pipeline within the ITSM and MSP ecosystem. You’ll take a consultative approach to selling, helping organisations modernise and optimise their IT service operations through automation, integration, and smart service design. ...

Part-time, fully remote IT support contract £20£25 per hour, depending on experience Normally 1215 hours per week Teknowledge Ltd is looking for an experienced IT Support Engineer to provide ongoing desktop, Microsoft 365 ...