1st Line IT Desk Support Engineer
Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
users via phone, email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity . Log, track, and manage support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration More ❯
Employment Type: Permanent
Salary: £30,000
Posted: