4 of 4 ITSM Jobs in Ipswich

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

tickets. Escalate calls to third-party providers when necessary. Complete administrative tasks and maintain accurate documentation. Keep detailed records of site information using IT Service Management tools. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,750 per annum More ❯

compliance. Ensure third-party vendor compliance. Work with the Security Team on data protection. Qualifications: Strong understanding of IT systems and infrastructure. Knowledge of ITSM, ITIL, GDPR, ISO27001, Cyber Essentials+. Excellent analytical, problem-solving, communication, and interpersonal skills. Attention to detail and high ethical standards. Experience with compliance management tools. More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: ITSM Software Specialist Posting Date: 30 Apr 2025 Function: Software Engineering Unit: Digital Location: Martlesham Heath Business Park, Ipswich, United Kingdom Salary: Competetive with Benefits Recruiter: Molly Lees Hiring Manager: Chris Wilding … doing You will already be an SME for Service Now - and you will be bringing these skills to an experienced team. Increase and develop ITSM/CMDB skills within existing team You will be the lead SME for Service Now Asset Management and CMDB in the Secure Platforms team Requirements … team Technical aptitude Working within a customer facing environment Being part of a technical support team Experience working with Service Now or a similar ITSM platform Experience of CMDB/Asset Management design and implementation Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty More ❯