Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an ITservicemanagement or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯
client colleagues to optimise service delivery. Oversee obsolescence, licence, and configuration management activities. Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role ITServiceManagement (ITSM) qualification (minimum foundation level) and experience using ITSMMore ❯
client colleagues to optimise service delivery. • Oversee obsolescence, licence, and configuration management activities. • Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role • ITServiceManagement (ITSM) qualification (minimum foundation level) and experience using ITSMMore ❯