2 ITSM Jobs in Maidenhead

both remotely and face to face, providing support for incident diagnosis and fault resolution Accurately record, update and document requests using Freshservice, our IT service management tool, escalating any user requests to senior staff when appropriate Manage the database of digital assets via Asset Panda Offer remote support to satellite more »

providing 1st and 2nd line technical support in a corporate environment. Solid Windows 10 &/or 11/Office 365 Confluence/Jira/ITSM tools Active Directory/Administration (Account set ups etc) Exchange Administration/Mail tracking Good knowledge of VPN/Citrix Troubleshooting PCs/Laptops/ more »