IT Support Technician - 2nd Line
- Hiring Organisation
- MTrec Technical
- Location
- Ashington, Northumberland, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £15 per hour
group/permission assignments Providing 1st line IT support during system integration and migration processes Logging, tracking, and resolving support tickets via the corporate ITSM platform; escalating complex issues to 2nd/3rd line teams Troubleshooting Virtual Machine (VM) access and virtualised application issues for end users Basic network diagnostics ...