2 of 2 ITSM Jobs in Plymouth

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

have a strong capability to manage technical risks and lead the implementation of mitigations. Additionally, you are experienced in working with IT Service Management (ITSM) systems to manage and prioritise workloads, and you excel in producing and maintaining technical procedures and playbooks. Essential Experience: Experience within a Security Operations Centre … risk and lead on implementing appropriate mitigations Experience of managing or leading a technical team or function within an enterprise environment Experience working with ITSM systems to manage and progress workloads using a prioritised approach Excellent interpersonal skills and the ability to work effectively as part of a team Benefits More ❯