2 of 2 ITSM Jobs in Southampton

Familiarity with Windows operating systems, Microsoft 365, and core IT troubleshooting practices Ability to work both independently and collaboratively with technical colleagues Experience using ITSM tooling (or similar) and the ability to operate within structured, multi-layered processes Ability to gather customer requirements, assess impacts, make decisions and set clear ...

patching) Manage server rooms and comms environments Support network troubleshooting (LAN/WAN/Wi-Fi/voice) Handle incidents, requests, and changes via ITSM tools (e.g. ServiceNow) Coordinate with vendors and manage repairs/logistics Support infrastructure projects, upgrades, and migrations Ensure compliance with security, safety, and IT standards ...