7 of 7 ITSM Jobs in Stevenage

Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation More ❯

the organization. Responsibilities Lead the architectural design of ServiceNow solutions tailored to specific project requirements, ensuring they meet current and future business needs across ITSM, ITOM, ITBM, SecOps, CSM, GRC, and DevOps models. Oversee the configuration and customization of the ServiceNow instance, focusing on core ITSM modules (Incident, Problem, Change … capabilities. Required Skills 6+ years of hands-on experience in ServiceNow architecture, configuration, and development, with a focus on solution design. Strong knowledge of ITSM processes and the ServiceNow ITSM suite, with the ability to tailor solutions to meet specific project needs. Proficiency in Flow Designer, Script Includes, Business Rules More ❯

the organization. Responsibilities Lead the architectural design of ServiceNow solutions tailored to specific project requirements, ensuring they meet current and future business needs across ITSM, ITOM, ITBM, SecOps, CSM, GRC, and DevOps models. Oversee the configuration and customization of the ServiceNow instance, focusing on core ITSM modules (Incident, Problem, Change … capabilities. Required Skills 6+ years of hands-on experience in ServiceNow architecture, configuration, and development, with a focus on solution design. Strong knowledge of ITSM processes and the ServiceNow ITSM suite, with the ability to tailor solutions to meet specific project needs. Proficiency in Flow Designer, Script Includes, Business Rules More ❯

our team to support the implementation and ongoing development of our ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc … ServiceNow best practices, new features, and product updates Required Skills Hands-on experience in ServiceNow configuration and development (2+ years preferred) Strong knowledge of ITSM processes and ServiceNow ITSM suite Experience with Flow Designer, Script Includes, Business Rules, Client Scripts, UI Polices, etc Familiarity with JavaScript, Glide API, and REST More ❯

our team to support the implementation and ongoing development of our ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc … ServiceNow best practices, new features, and product updates Required Skills Hands-on experience in ServiceNow configuration and development (2+ years preferred) Strong knowledge of ITSM processes and ServiceNow ITSM suite Experience with Flow Designer, Script Includes, Business Rules, Client Scripts, UI Polices, etc Familiarity with JavaScript, Glide API, and REST More ❯

layer Interface security Strong expertise in implementing integrations with different Data Sources using Jitterbit cloud, Private Agent, Jitterbit API’s Expertise in Integrating ServiceNow (ITSM) with Cadalys ITSM (Managed Package Salesforce). Experience using tools like Data Loader, Workbench, App Exchange, GitHub, Jira, OwnBackup, SiteTracker, Jitterbit Detailed knowledge on Designing More ❯

layer Interface security Strong expertise in implementing integrations with different Data Sources using Jitterbit cloud, Private Agent, Jitterbit API’s Expertise in Integrating ServiceNow (ITSM) with Cadalys ITSM (Managed Package Salesforce). Experience using tools like Data Loader, Workbench, App Exchange, GitHub, Jira, OwnBackup, SiteTracker, Jitterbit Detailed knowledge on Designing More ❯