6 of 6 ITSM Jobs in Stevenage

ServiceNow (ITSM) Transition - ITSM "Project Manager" - 550 pay per day - paid through an umbrella (Inside IR35) Start 17th of November (ESSENTIAL) Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing up an … in group' ITSM tool, and the supporting tooling). Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process. Oversee the secure migration of all data and infrastructure and validate that everything is working … to manage project budgets, tracking them responsibly and providing regular transparent updates. Skills and Experience: Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT service operations, service management, infrastructure, applications More ❯

/Apps & Certs solutions is a plus Skills & Competencies Oracle Cloud Financials (essential) Financial analysis, budgeting, and forecasting SQL and data reporting ITIL v3/v4 processes and structured ITSM tools Excellent problem-solving and analytical skills Strong communication and stakeholder management abilities Ability to work independently and manage multiple priorities What We Offer Opportunity to work in a dynamic More ❯

standardised, and accessible. The role combines hands-on technical writing with ownership of knowledge management in ServiceNow, ensuring that knowledge articles, reusable assets, and lessons learned are available across ITSM and project delivery functions. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and development. The More ❯

Business Analyst - £500 pay per day (via umbrella) - Hertfordshire/Hybrid workingITSM - ServiceNow - MSP Transition Start 1st of December To end of April 2026 Stevenage - Min. of two times per week is essential *Assess and develop business requirements and determine More ❯

will also be required to provide out of hours escalation support to the out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance management Skilled in developing and More ❯

Business Change Analyst - ITSM Transition - ServiceNow - Stevenage/Hybrid working Pay is £450 per day - Inside IR35 - through an umbrella company Start 11th of November or within a few days is essential Skills & Experience:* Experience in supporting change management within technical programmes (e.g., IT transitions of ITSM/ServiceNow).* Strong communication skills with the ability to create engaging content More ❯