Service Operations Manager
- Hiring Organisation
- OCC Group
- Location
- Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
- Employment Type
- Permanent
while driving continuous improvement across operational processes. In this role, you will oversee Change, Incident, and Problem Management, ensuring best-practice IT Service Management (ITSM) processes are followed. You will analyse service performance data, identify trends, and work closely with the Service Operations Lead to guide the team and support ...