1 of 1 ITSM Jobs in the City of Westminster

implementation. Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow's key product suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation). Knowledge of ServiceNow's UX frameworks, AI-driven experiences, and process automation capabilities. Experience with Now Assist AI, Virtual Agent … scalable approach. Design and deliver cross-functional ServiceNow solutions that integrate seamlessly into enterprise service models, optimizing user journeys and workflows across modules like ITSM, HRSD, CSM, and Procurement. Partner with UX and digital teams to ensure ServiceNow products provide a consumer-grade, intuitive experience that drives adoption and usability. More ❯