1 to 25 of 37 ITSM Jobs in Central London

role covers a broad range of operational IT responsibilities. Working knowledge of Microsoft Entra ID, Intune, Autopilot, SharePoint and Teams administration. Experience with IT service management tools and ITIL-aligned working practices. Experience supporting SaaS applications and coordinating managed service, cyber security or other specialist partners. Relevant technical or service ...

experience with Microsoft Intune/Mobile Device Management . Experience with VMware, Horizon or Azure Virtual Desktop would be advantageous. Understanding of IT service management/ITIL principles . Comfortable combining technical administration, user support and project work . SAP, HR or Finance application exposure would be beneficial ...

Server; familiarity with data modeling concepts and warehouse performance tuning. Support & Incident Management – Strong troubleshooting and analytical skills for root cause analysis; exposure to ITSM tools such as ServiceNow and Jira. Preferred Qualifications Microsoft Certifications (e.g., DP‐900, AZ‐900, DP‐203). Familiarity with AKS, Docker, or containerized ...

multi‐site environment and have experience managing IT services in a fast‐paced operational business. You'll also bring: Strong IT Operations or IT Service Management experience Experience managing MSPs and third‐party suppliers Good knowledge of Microsoft 365, Entra ID and Intune Practical networking knowledge including Wi‐Fi, switching ...

lead diverse teams and resolve conflicts effectively. Excellent written and verbal communication skills. Preferred Qualifications Experience managing international projects. Experience with ServiceNow or similar ITSM platforms. Background in network engineering or infrastructure architecture. Experience working in commercial real estate or corporate real estate services. Education Bachelor’s degree in Computer ...

ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service Management Establish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac Maritime ...

suppliers. Crisp written communication: executive updates, RAID, and runbook clarity. Tools/skills Planning: MS Project/Smartsheet/Jira/Confluence Change/ITSM: ServiceNow (or equivalent) Reporting: Excel Our people are the most critical component of our long-term success and their health and wellbeing are our priority. ...

teams to drive high performance. What you’ll bring Extensive experience managing enterprise platforms, with significant ServiceNow expertise. Strong knowledge of ServiceNow products including ITSM, CMDB, HRSD and related capabilities. Proven experience developing and executing platform strategies and roadmaps. Experience leading technical teams within complex, large-scale organisations. Strong stakeholder ...

cyber security or CISO function. Familiarity with SailPoint IdentityIQ, SailPoint Identity Security Cloud or RSA Identity Governance & Lifecycle. Experience using ServiceNow, Jira or similar ITSM and change management tools. Understanding of access certification, joiner/mover/leaver processes and identity governance controls. Experience supporting audit, risk and regulatory compliance ...

projects, Working between the Customer and ITC NOC ensuring any incidents, changes, service requests are responded to in a timely manner, Working knowledge of ITSM tooling, specifically Jira, SharePoint, Updates to design documentation, Visio and SolarWinds maps, Duty of care, working as part of a team, supporting other engineers ...

event management, ensuring timely restoration, clear communication and effective root-cause resolution. Maintain operational controls, standards, runbooks and support models aligned with IT service management and engineering practices. Ensure cloud environments comply with security, risk, audit, data protection and regulatory requirements. Own and maintain vulnerability management processes to protect ...

senior technology and business leaders. Experience managing third-party technology suppliers. Knowledge of technology infrastructure, cloud services and business applications. Experience working with IT Service Management platforms. Strong project management experience using Agile, Waterfall and hybrid delivery methodologies. This is an excellent opportunity for a Technology Change or Delivery professional ...

equivalent regulated and contractually controlled environment. Experience of cyber security, security accreditation, secure infrastructure, restricted environments or security-constrained delivery. Knowledge of IT Service Management, service transition and operational readiness. Experience managing subcontractors, third-party suppliers and partner organisations. Experience supporting bids, mobilisation and bid-to-delivery transition. ...

processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding, and develop scripts that remove manual effort Set the standards - define monitoring policies, best practice ...

engagements focused on reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning ...

great fit: ServiceNow Architect, ServiceNow Solution Architect, ServiceNow Technical Architect, ServiceNow Design Authority, ServiceNow Lead Developer, ServiceNow Consultant, ServiceNow Platform Architect, Now Platform Architect, ITSM Architect, ITOM Architect, ServiceNow Integration Specialist, ServiceNow Developer, CSA, CIS, ITIL, SaaS Architect, Enterprise Architect (ServiceNow), SC Cleared ServiceNow. Deerfoot Recruitment Solutions ...

automation Windows Autopilot deployment experience Exposure to endpoint security tools such as CrowdStrike Falcon or Microsoft Defender Experience with Freshservice or a similar ITSM platform Experience with compliance and security tools such as Drata, & Aikido advantageous Awareness of SOC 2, Cyber Essentials Plus or ISO 27001 Understanding of email authentication ...

Stakeholder and Supplier Engagement Continual Improvement and Service Maturity International Cyber Service Reporting, Catalogue and SLA Management Skills and Experience Strong experience in IT Service Management or service integration within a complex, multi-supplier environment Strong experience supporting Cyber or security services as managed end-to-end services Ability ...

Stakeholder and Supplier Engagement Continual Improvement and Service Maturity International Cyber Service Reporting, Catalogue and SLA Management Skills and Experience Strong experience in IT Service Management or service integration within a complex, multi-supplier environment Strong experience supporting Cyber or security services as managed end-to-end services Ability ...

premise infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach and the ability to remain ...

Migration (Azure, AWS, GCP) Enterprise Architecture Legacy Transformation Mainframe Modernisation API and Integration Architecture Microservices and Cloud-Native Design DevSecOps Application Portfolio Management IT Service Management Technology Strategy Data Migration and Integration Personal Attributes Commercially minded and outcome-focused. Comfortable operating in ambiguous and complex environments. Credible with both executive ...

coordination when issues, risks or dependencies span multiple teams, suppliers or regions. The following skills/experience are essential: Strong experience in IT Service Management within a multi-supplier environment. Background in any of the following: SIAM, Service Integration, Service Management, Managed Services, Supplier Governance or Vendor Management. Experience leading ...

more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow Knowledge of multiple ServiceNow applications across the platform - ITSM and more Understanding of Service Management best practice - ITIL Adept and providing and delivering feedback Delivering work using agile methodologies Able to take responsibility for own learning ...

Work with stakeholders to gather requirements, support UAT and implement ServiceNow solutions. Service Manager (ServiceNow) Attributes/Skills: * Strong ServiceNow experience, ideally including HRSD, ITSM and Enterprise Service Management (ESM). * Experience with workflow automation, process improvement and digital transformation. * Knowledge of NowAssist, Virtual Agent or Integration Hub is advantageous. ...

releases and automation. Experience in a large organisation with established processes. Confidence working with stakeholders, leading improvements and supporting colleagues. Bicep, Azure DevOps, IT Service Management, ServiceNow and financial services experience would be useful. Apply Now. ...