8 of 8 IVR Jobs in Bedfordshire

and technologies to implement solutions. Position Requirements: Windows and Linux operating experience. Foundational understanding of: Configuration and setup of Voice Systems. Configuration of voicemail, IVR systems, and call recording solutions. Experienced in application development, including Java, JTAPI, TSAPI, Tomcat, and WebLogic. Familiarity with the MKS packaging process. Documentation standards, network More ❯

strong awareness of the contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are More ❯

strong awareness of the contact centre and telecoms landscape, ideally having worked across a mix of communication platforms and technologies — such as chat, voice, IVR, NICE, Genesys, Cisco, Avaya, and others. You’ll bring both commercial acumen and deep technical knowledge of how modern voice and contact centre solutions are More ❯

Excellent communication and interpersonal skills; capable of explaining technical concepts to diverse audiences. Familiarity with CRM systems, databases, and CX tools (e.g., voice, chat, IVR, WFM, ACD) is advantageous. Ability to manage multiple priorities in a high-pressure, fast-paced setting. #J-18808-Ljbffr More ❯

Excellent communication and interpersonal skills; capable of explaining technical concepts to diverse audiences. Familiarity with CRM systems, databases, and CX tools (e.g., voice, chat, IVR, WFM, ACD) is advantageous. Ability to manage multiple priorities in a high-pressure, fast-paced setting. #J-18808-Ljbffr More ❯

Fri Saturday's as required. Shift hours to be confirmed. Pay will be c£22.00 per hour (£50,336 per annum) We offer IRTEC & IVR qualifications via our in-house training school and the opportunity to gain a Heavy Goods Licence. Key Responsibilities & Tasks: Supervise the shift technicians and co More ❯

Amazon Connect platform? If you love solutioning for enterprise Clients and you have a passion for helping our customers solve for omnichannel, self-service IVR, routing, etc. this is the perfect challenge for you! Your expertise and knowledge will allow you to push platforms to the limit and transcend Client … Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise ACD, CTI and … IVR experience including management of system limitations (threads, memory, etc..) API integrations and Web service experience including authentication and synchronous/asynchronous designs Management of implementation being performed by engineers including code reviews, troubleshooting, requirements management and integrations Ability roll up sleeve and dive into the code as needed, lead More ❯

Amazon Connect platform? If you love solutioning for enterprise Clients and you have a passion for helping our customers solve for omnichannel, self-service IVR, routing, etc. this is the perfect challenge for you! Your expertise and knowledge will allow you to push platforms to the limit and transcend Client … Defining overall CXone, Genesys Cloud or Amazon Connect Application architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integrations and IVR Creating designs that provide for effective maintenance, scalability, and upgradability such that they can be built by on or offshore engineers Enterprise ACD, CTI and … IVR experience including management of system limitations (threads, memory, etc..) API integrations and Web service experience including authentication and synchronous/asynchronous designs Management of implementation being performed by engineers including code reviews, troubleshooting, requirements management and integrations Ability roll up sleeve and dive into the code as needed, lead More ❯