1 of 1 Identity Management Jobs in Glamorgan

End User Support Analyst

Hiring Organisation
Xpertise
Location
Cardiff, South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
professional IT service. Working as part of a wider support team, you will play a key role in resolving complex technical issues, supporting device management activities, and contributing to the continuous improvement of IT support services and processes. Key Responsibilities Provide 2nd line technical support across a range … devices, and collaboration tools. Troubleshoot and resolve complex issues across Windows, macOS, Microsoft 365, authentication services, and connectivity related problems. Support device life cycle management activities including builds, deployments, software installations, upgrades, and patching. Manage user accounts, permissions, and access requests through Active Directory, Entra ID, and associated identity ...