will define how we collaborate, innovate and operate for years to come. Drive Real Change - Work closely with key decision-makers to shape processes that will have a direct impact on business productivity, employee satisfaction, and our competitive edge in creating a truly digital employee experience. Empower the Workforce - Help us empower our teams by ensuring that they have … attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. Description Business Analysis Requirements and Specifications (Functional & Technical) Elicit business, stakeholder and solution (functional/non-functional) requirements and prepare business requirements documents. Translate business needs into functional specifications for developers and … to Microsoft 365,. Develop a comprehensive data inventory for migrating data (emails, documents and applications) from Google Workspace to Microsoft 365 ensuring minimal disruption to business operations Change ImpactAnalysis Perform detailed assessments of the potential impact of the Microsoft 365 implementation on business processes, systems, data and roles. Leverage your analytical skills to perform gap More ❯
understand business needs and challenges Map current contact centre processes (e.g., call routing, escalation, AI use) Work with architects and vendors to ensure solutions match business needs Support change impactanalysis and communication planning Provide regular updates to project managers and stakeholders The Candidate: Minimum of 3 Years experience in similar roles within contact centre. Public Sector or More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harnham
evolution. The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impactanalysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you'll collaborate with Analysts and Data Scientists to help shape … Benefits Up to £60,000 base salary Fully remote with monthly in-person collaboration (London or Dundee) Collaborative team culture with cross-functional squads Opportunity to work on high-impact digital and social change initiatives Supportive, forward-thinking leadership in a company investing in data maturity How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
evolution. The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impactanalysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you'll collaborate with Analysts and Data Scientists to help shape … Benefits Up to £60,000 base salary Fully remote with monthly in-person collaboration (London or Dundee) Collaborative team culture with cross-functional squads Opportunity to work on high-impact digital and social change initiatives Supportive, forward-thinking leadership in a company investing in data maturity How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via More ❯
and collaboration. In-depth knowledge of database infrastructure, including maintenance, administration, and design. Proven ability to analyse and resolve database performance and connectivity issues. Experience conducting root cause and impact analyses for database-related incidents. Skilled in installing, upgrading, and maintaining database infrastructure. Ability to evaluate and recommend new or alternative database technologies. Exceptional organisational and project planning skills More ❯