Incident Analyst Jobs in England

6 of 6 Incident Analyst Jobs in England

Incident Management Analyst

Beckwithshaw, Yorkshire, United Kingdom
The Bridge IT Recruitment
Incident Management Analyst Harrogate/Hybrid Up to £24,500 Role The Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services, including bespoke incident management processes during critical or major events. As Incident Management Analyst, you will ensure that customers receive the best … communication and service possible. It will be your job to ensure that support tickets are being managed correctly and within defined SLA parameters. Reporting into the Incident Management Team Leader, you will be responsible for daily aged ticket reporting, monitoring key customer accounts, bespoke communication processes, and the tools used to manage these activities. Key Responsibilities and Tasks Manage … and proactively ensure timely and appropriate updates are communicated back to customers. First level of incident escalation and working with resolver teams, suppliers, and the customer to manage the ticket to a satisfactory and quick outcome. Part of the team assigned to performing monthly ticket and call Quality Checks for the Service Desk. Provide training and guidance to Support More ❯
Employment Type: Permanent
Salary: GBP 20,000 - 24,500 Annual
Posted:

Incident Management Analyst

Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
Incident Management Analyst Harrogate/Hybrid Up to £24,500 Role The Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services, including bespoke incident management processes during critical or major events. As Incident Management Analyst, you will ensure that customers receive the best … communication and service possible. It will be your job to ensure that support tickets are being managed correctly and within defined SLA parameters. Reporting into the Incident Management Team Leader, you will be responsible for daily aged ticket reporting, monitoring key customer accounts, bespoke communication processes, and the tools used to manage these activities. Key Responsibilities and Tasks Manage … and proactively ensure timely and appropriate updates are communicated back to customers. First level of incident escalation and working with resolver teams, suppliers, and the customer to manage the ticket to a satisfactory and quick outcome. Part of the team assigned to performing monthly ticket and call Quality Checks for the Service Desk. Provide training and guidance to Support More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Incident Management Analyst

Harrogate, North Yorkshire, United Kingdom
Hybrid / WFH Options
Context Recruitment
Incident Management Analyst (Entry Level) Hybrid working - Offices in Harrogate. Paying £24,500 + benefits. A leading Managed Services Provider is seeking a proactive and enthusiastic Incident Management Analyst to join their Service Desk team. This is an ideal opportunity for someone starting out in the industry who's eager to develop within a professional and … fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to process improvements Conduct quality checks and support team training More ❯
Employment Type: Permanent
Salary: £24500/annum
Posted:

Senior Analyst, (Delivery Lead), Incident Response London Cyber security London

London, United Kingdom
Hybrid / WFH Options
S-RM Intelligence and Risk Consulting
Senior Analyst, (Delivery Lead), Incident Response London We have a new and exciting role available within our Cyber Security division in London for a Senior Analyst in the Incident Response Team. S-RM is a global intelligence and cybersecurity consultancy. Since 2005, we've helped some of the most demanding clients in the world solve some … Working in Cyber at S-RM Our Cybersecurity division is the newest and fastest-growing part of S-RM. The cyber sector is always evolving, and our Advisory , Testing , Incident Response and Forensics practices are in more demand than ever. We're building a team to meet this challenge. We're quick to respond, innovate, and improve. We don … a range of perspectives and expertise to draw on and help you grow. If that sounds like your kind of team, we'd like to hear from you. Our Incident Response Delivery Leads are a critical part of our Cyber Security division's success. As a Delivery Lead on our team, you will deploy your incident response expertise More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Threat and Incident Response Lead Analyst

Manchester, North West, United Kingdom
Hybrid / WFH Options
IBEX RECRUITMENT LTD
Threat and Incident Response Lead Analyst Permanent or Contract | Hybrid 12 Days in Office (North West) Threat and Incident Response Lead Analyst is needed for a growing Cyber team who are looking to strengthen its cyber defence capabilities with the hire of a Threat and Incident Response Lead Analyst . This is a pivotal … hands-on role in a growing cyber team. Youll lead threat intelligence and incident response efforts, shape defensive strategy and play a critical role in ensuring the organisation stays ahead of evolving threats. What Youll Be Doing: Lead all aspects of Threat Intelligence and Incident Response Perform gap analysis across tooling, processes and detection capabilities Implement and embed … modern IR and threat detection best practices Develop and maintain incident response playbooks and threat hunting strategies Stay informed on emerging threats, TTPs, and adversarial behaviours Tune detection rules and improve response workflows Work with tools such as Microsoft Sentinel, Defender, Splunk, or similar What Were Looking For: Proven experience in hands-on incident response and cyber threat More ❯
Employment Type: Permanent, Work From Home
Posted:

Security Analyst, Security Operations and Incident Response London, UK • • Technical Security L ...

London, United Kingdom
Meta
Security Analyst, Security Operations and Incident Response Meta is seeking a Security Analyst to join the Global Security Operations and Incident Response team. The Analyst will serve on the front lines of Meta's Security team and will lead and support security investigations across the company's global infrastructure as well as respond to escalations … from the Tier1 team. The analyst will leverage an armory of tools to investigate and respond to both external and internal security threats.Utilizing Meta's tooling, you will monitor security events in real-time, assess external and internal threats, and provide accurate and timely response. You will collaborate closely with technical teams, with a broad set of skills to … tackle the panoply of unique security challenges that we encounter at Meta scale. Security Analyst, Security Operations and Incident Response Responsibilities Investigate and respond to external and internal cybersecurity threats in a timely manner while communicating clearly and proactively until remediation. Act as an escalation point for Tier1 investigations, contribute to the development of the Tier1 function, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Incident Analyst
England
10th Percentile
£28,213
25th Percentile
£39,688
Median
£50,000
75th Percentile
£55,000
90th Percentile
£80,500