fluent command of the English language Excellent organizational skills and ability to troubleshoot remotely At least 3 years of experience in an IT support organization. Strong understanding of ITIL incidentmanagement, including upholding SLAs and communication to end users Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and warranty More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
RemoteStar
applications. Collaborating closely with the Data DevOps, Data-Oriented streams and other multi-disciplined teams. Comfortable working in an Agile Environment involving SDLC. Familiar with the Change and Release Management Process. Have an investigative mindset to be able to troubleshoot - thinking outside the box when it comes to troubleshooting problems and incident management. Full ownership of Projects and More ❯
Constantly improving all our processes and procedures, we believe there is nothing we cannot improve - Assisting and managing relationships with external vendors and contractors - Liaising with internal teams and management groups - Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes - Assisting in implementing service methodologies including incidentmanagement, problem management, change management, capacity management, etc About the team About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative … critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units - Proven track record of people management and developing teams and in particular ensuring staff are ready for any and conditions through skill and process development - Ability to solve problems at their root, stepping back to More ❯
Technology, Platform and Application engineering teams to deliver excellence SRE Focus: Design and implement SLOs, SLIs, and error budgets Drive a data-driven approach to system reliability Establish robust incidentmanagement and response protocols Lead continuous improvement initiatives Reduce toil through automation and engineering excellence Cloud & DevOps Excellence: Orchestrate CI/CD pipelines and deployment automation Optimize AWS … and solutions that helps enable partner teams including developers to drive software convergence and accelerate product development. BASIC QUALIFICATIONS 12+ years software engineering experience, 5+ years experience in engineering management Experience leading the design, automation, deployment, and support of large-scale infrastructure Proven track record in SRE/DevOps leadership Deep expertise in AWS services and cloud architecture Experience More ❯
