IT Desktop Support Engineer
- Hiring Organisation
- Sky Systems, Inc. (SkySys)
- Location
- Peterborough, Cambridgeshire, UK
- Employment Type
- Full-time
patching, Hands & feet support to Rack and stack activities. ❖ IT Tools – SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management) • Basic experience in IT industry • Good client management & communication skills • Good Understanding of ITIL concept & Service Now • Computer …/Peripherals troubleshooting. Asset/Inventory Management • Ensure tickets are updated on time and adhere to required SLA. • Handling different PC operating systems (Windows 7, 10) • Handling end users' incidents and IMAC requests using Service NOW ticketing tool • Performing Hardware/Software installation (understanding of deployment tools like SCCM ...