Technical Delivery Manager
- Hiring Organisation
- Cambridge University Press & Assessment
- Location
- Cambridge, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £90,000
service transition standards. Leading specialist 2nd and 3rd line support services, ensuring service levels are consistently achieved or exceeded. Driving ITIL-aligned service management practices, incident resolution and continuous improvement initiatives. Owning security, access governance, data governance and audit readiness across supported platforms. Building strong relationships across Technology … Strong understanding of Workday security, access governance, data governance, audit readiness and data privacy. Proven experience delivering solutions using agile methodologies. Significant experience of incident management, change management and IT service management practices. Experience leading and developing technical teams. Proactive approach to continuous improvement and ensuring ...