Incident Management Jobs in Cambridgeshire

SC cleared Out of Hours Call Centre/Customer Services/Service Desk Analyst/Call Logger- 1st line Support... Our client are looking for SC cleared Call Centre/Customer Service/Service Desk Analysts The role is an initial 3 month contract with progression of extensions of contract and in the long term... more ▸

SC cleared Out of Hours Call Centre / Customer Services/ Service Desk Analyst / Call Logger- 1st line Support. Office based in Hampton, Peterborough. Our client are looking for sc cleared Call Centre / Customer Service/ Service Desk Analysts The role is an initial 3 month contract with progression of extensions of contract and in the long term the client want to take everyone permanent... more ▸

Service Delivery Analyst - BGL Life We have an exciting role within BGL Life to support the business unit in the delivery of a quality service to the business and its customers through proactive engagement with stakeholders and IT teams. You'll be key in providing the delivery of IT services, support, management information and performance reporting ensuring it meets the business, risk and IT executives requirements... more ▸

Job title: Incident Manager Location: Cambridgeshire Contract: 12 months Rate: £600 per day inside ir35 DV security clearance is required for this role Job Description: We are seeking an Incident Manager to develop, manage and oversee the day to day running of the Incident Management processes within the Service Operations... more ▸

You will be reporting directly to the Service Delivery Manager and offers the opportunity not only to undertake the role delivery but also to support ongoing improvement and process development within an ITIL v3 framework Responsibilities: Effective implementation of the Incident Management process for the programme, reporting as required to... more ▸

Brook Street Recruitment Agency are looking for an Out of Hours Service Desk Analyst/1st line Support Analyst to join a well-established growing IT company based in Peterborough. Are you a University Graduate or College Graduate looking for an entry level role into the IT world? Have you been exposed to working unsociable hours within a call centre environment wanting to start your career but... more ▸

GTS has a fantastic opportunity for an experienced SC cleared Service Desk Analyst in Peterborough. Service Desk Analyst - 1st line - SC Clearance Holding SC Clearance for this role is a requirement. Shift Available - 0700-2000 Mon - Sun (7.5hrs in that timeframe) working 5 days on and 2 days off. Contracts min 3 months - temporary plus extension and permanent opportunities. Answering incoming contacts from customers and... more ▸

Out of Hours Service Desk Analyst - 1st line Support Looking for experienced Call Centre / Service Desk Analysts Office based in Hampton, Peterborough. You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology / experience: Ivanti, ServiceNow, O365 administration, AD, Comptia... more ▸

You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology/experience: Ivanti, ServiceNow, O365 administration,... more ▸

Our global market leading client is looking to recruit an IT Infrastructure Engineer, responsible for design, implementation and support duties. You will work with on-prem and cloud technology including Citrix, VMware, Storage, Cloud Azure. Duties; Level 3 Support, Design & Implementation. Server Management, including VMware, Citrix, Virtualisation, Active Directory, Group Policy, Domain Name System (DNS), File/Print Servers,... more ▸

The perfect opportunity for a 2nd line Applications and cloud engineer to join a blue chip organisation in the Peterborough area. the role is a hybrid position the hours of the role are standard office hours MAIN PURPOSE OF JOB Respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Work... more ▸

Fantastic opportunity for 3rd Line Application Engineer to join a large IT services organisation located in Hampton, Peterborough. Permanent Salary £45,000-65,000 DOE Hours: 7.5 hours a day, Mon-Fri working between the hours of 8:00-18:00 Location: Hybrid role working 2 days from the office and 3 days remotely Knowledge & Experience: Essential *At least three years experience in a similar SLA driven support role *Proven Customer... more ▸

Fantastic opportunity for 3rd Line Application and Cloud Engineer - NOC to join a large IT services organisation located in Hampton, Peterborough. Permanent Salary £45,000-65,000 DOE Hours: 7.5 hours a day, Mon-Fri working between the hours of 8:00-18:00 Location: Hybrid role working 2 days from the office and 3 days remotely Knowledge & Experience: Essential * At least 3 - 5 years' experience in a similar SLA driven support role... more ▸

Senior Security and Patch Management Engineer - NOC Permanent £30,000 - £40,000 Hampton, Peterborough - Hybrid working 2 days on site per week. 37.5 hours per week, Monday to Friday, between the hours of 09.00-23.00 on a flexible rota. We are looking for an experienced engineer with around 3 years' experience working at a senior level, support with Security and Patch Management. Responding to BAU Security and Patch... more ▸

Windows Server 2012/2012 R2/2016/2019 - Windows Workstation 10/11 - Patch Management - WSUS - SCCM/InTune - SEPM and other mainstream AV solutions (eg Sophos, Kaspersky, etc.) - Experience with troubleshooting (Event Viewer, Log Files, Command Prompt) - Basic networking. Desirable *Security Clearance (SC) advantageous *Any Industry recognised qualifications or certifications an advantage. *... more ▸

A great opportunity for a 2nd Line Engineer - Citrix Working with a Blue chip organisation located in Peterborough position: Perm hours:7.5 hours a day, mon-fri working between the hours of 8:00-18:00 location: Hybrid role working 2 days from the office and 3 days remotely Salary: £30,000-£40,000 depending on technical ability MAIN PURPOSE OF JOB Respond to incidents logged on the Incident Management system and... more ▸

Consultant Jobs - Senior Network Consultant - Peterborough/London Senior Network Consultant- Hybrid role three days office (Peterborough or London) and two from home. A fantastic opportunity has arisen for a Senior Network Consultant to join a well-established organisation. A SNAPSHOT OF WHAT YOU WILL BE DOING: Configuration, deployment, testing, maintenance, monitoring and trouble resolutions of network components to provide a robust, industry standard communications... more ▸