3 of 3 Incident Management Jobs in Chorley

systems and resolve incidents in line with agreed SLAs Test, validate and document changes to ensure safe and controlled deployments, in line with change management processes Contribute to the successful delivery of technical projects by implementing infrastructure changes, supporting new platform deployments and acting as a technical … cloud-native applications are deployed and operated. Familiarity with automation and Infrastructure-as-Code tools such as Ansible and Terraform . Experience working with incident management and ticketing platforms , following SLAs and structured support workflows. Exposure to automated monitoring , centralised patching tools and proactive performance/health assessment ...

bulk updates using SQL and internal support tools. Escalate software defects and complex technical issues to development teams with clear supporting evidence. Support incident management activities, ensuring issues are owned through to successful resolution. Work closely with operational, technical, and client-facing teams to deliver high levels ...

SaaS solutions. You will function across on-premise and cloud platforms, collaborating with vendors and internal teams, while contributing to automation, documentation and incident management. #J-18808-Ljbffr ...