4 of 4 Incident Management Jobs in Corsham

provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is … complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and More ❯

provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting. Key Responsibilities: * Log and manage incidents and service requests, ensuring full and accurate documentation * Assess and confirm priority levels, ensuring information is … complete and up to standard * Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution * Communicate effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions * Coordinate scheduled and ad-hoc service tasks in line with operational priorities * Support reporting and change management processes * Contribute to monthly reviews, performance reports, and More ❯

have a seat at their operational or strategic table. You may need to work as part of a virtual leadership team with other suppliers. What youll do Delivery Leadership Management Lead and manage the delivery of run and change services to deliver what weve promised our customer and our own organisation. Constantly drive us to do better for our … that is relevant to the customer throughout the contract lifecycle. Identify risks in service delivery, assess commercial implications and take measures to eliminate risk or avoid risks. Change Delivery Management Its likely that youll have a role leading change for our customers. Sometimes this will be relatively simple in-life service change, sometimes in supporting out Group Services colleagues … it will be pulling the Computacenter organisation together to deliver more complex change. In carrying out these duties, you will demonstrate awareness of relevant project management approaches. Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers. Business Management Youll work with the Snr Delivery Lead/Delivery Director More ❯

a seat at their operational or strategic table. You may need to work as part of a virtual leadership team with other suppliers. What you'll do Delivery Leadership Management Lead and manage the delivery of run and change services to deliver what we've promised our customer and our own organisation. Constantly drive us to do better for … that is relevant to the customer throughout the contract lifecycle. Identify risks in service delivery, assess commercial implications and take measures to eliminate risk or avoid risks. Change Delivery Management It's likely that you'll have a role leading change for our customers. Sometimes this will be relatively simple in-life service change, sometimes in supporting out Group … Services colleagues it will be pulling the Computacenter organisation together to deliver more complex change. In carrying out these duties, you will demonstrate awareness of relevant project management approaches. You'll use your contacts and insight to identify new ways in which Computacenter can add value to our customers. Business Management You'll work with the Snr Delivery More ❯