4 of 4 Incident Management Jobs in Glamorgan

Title Level 3 Security Analyst – Incident Response & Vulnerability Management Department Service Delivery/Security Reporting To Security Lead/Service Delivery Manager Operates under the direction of the Incident Manager during security incidents Location UK (Hybrid) Office in Cardiff 1-2 days per week, regular client site … travel. Working Pattern Monday to Friday with participation in the on-call Security and Major Incident rota as required Role Purpose The Level 3 Security Analyst is responsible for the technical investigation, containment, remediation, and resolution of IT security incidents and vulnerabilities across a complex, multi-site customer estate ...

setup and user provisioning Act as a visible, approachable on-site IT presence during a period of organisational growth Help establish effective collaboration, document management and information-sharing practices IT Oversight & Supplier Management Act as the internal technology lead and intelligent customer for the MSP Work with … external MSP on licensing, configuration and security controls Manage escalations and ensure issues are resolved effectively Monitor service quality, incident management and supplier performance Identify risks, gaps and improvement opportunities Provide clear updates and reporting to senior stakeholders Support IT governance and cyber security oversight within a regulated ...

setup and user provisioning Act as a visible, approachable on-site IT presence during a period of organisational growth Help establish effective collaboration, document management and information-sharing practices IT Oversight & Supplier Management Act as the internal technology lead and intelligent customer for the MSP Work with … external MSP on licensing, configuration and security controls Manage escalations and ensure issues are resolved effectively Monitor service quality, incident management and supplier performance Identify risks, gaps and improvement opportunities Provide clear updates and reporting to senior stakeholders Support IT governance and cyber security oversight within a regulated ...

Experiencesupportingmulti-siteoroperationallysensitiveenvironments. FamiliaritywithDefender,SIEM,EDR,andvulnerabilitymanagementtools. UnderstandingofregulatedorPCI-adjacentenvironments. Relevantsecuritycertificationsorequivalentexperience. BehaviouralCompetencies Takesownershipfromdetectionthroughtoresolution. Investigatesthoroughlyandchallengesincompletefixes. Calm,methodical,anddecisiveduringliveincidents. Understandsoperationalandbusinessimpact. Professionalandconfidentwhenengagingcustomersandsuppliers. DecisionMaking&Authority Makestechnicaldecisionsrelatingtoinvestigation,containment,andremediationofsecurityincidents. EscalatesriskanddecisionpointsappropriatelytoIncidentManagementandServiceDeliveryleadership. KeyInterfaces IncidentManagement SecurityOperations InfrastructureandNetworkServices Third-partysuppliers Customerstakeholdersviastructuredincidentcommunications ...