4 of 4 Incident Management Jobs in Hatfield

senior operational representative, providing leadership, coordination and decision-making across major incidents, service-impacting events and operational activities. This role combines operational leadership, stakeholder management and service management expertise. You will work closely with customer stakeholders, suppliers and Computacenter technical teams to ensure appropriate prioritisation, effective incident … services. The successful candidate will bring strong operational leadership experience within a complex IT environment, combined with a broad understanding of enterprise infrastructure, service management and operational governance. What you'll do Acting as Computacenter's primary operational representative within the customer Command Centre. Leading the operational response ...

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … highlight reports, exceptions reports and risk & issue logs when required. What you’ll need 7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service Management Experience being the lead business analyst and project manager for an application ...

Request for Changes, are promptly and correctly approved by authorized approvers. Ensure all Change Requests & Releases are kept up to date on the Tool Management System with progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality. Ensure the change … production environments Mediate all conflicts regarding scheduling, lack of approval or lack of documentation prior to implementation of the change Coordinate with Incident Management, Problem Management and Configuration Management to ensure correct and consistent data is provided to the Change and Release Management processes Ensure ...

services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD pipelines). .NET Core Razor pages. Advanced database management with SQL Server versions 2014/2016/2022. Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax. Familiarity with PowerShell and SSIS packages. ...