7 of 7 Incident Management Jobs in Hertfordshire

developments, taking the initiative to extend own knowledge to learn about products, technologies and techniques to deliver enhanced service. Systems installation/decommissioning (HSIN) Level 3 Service desk and incident management (USUP) Level 3 Problem management (PBMG) Level 3 System software (SYSP) Level 4 Change Management (CHMG) Level 3 Technical Specialism (TECH) Level 4 IT operations More ❯

to mitigate business risks arising from both regulatory & security noncompliance. What youll do Integrate with customer and third-party security operations centre reporting as well as integration with security incident procedures Build, manage and update Vulnerability Lifecycle Management Product Lists (VLMPLs) for all supported customers Responding to and helping to co-ordinate the response to Major Vulnerability incidents … Sending out notifications and communications related to security vulnerabilities that affect multiple technologies Creation and ownership of vulnerability incidents providing a Start to Finish level of incident management Proactive identification of vulnerabilities Provide supporting information on potential impacts and mitigating actions for new threats or vulnerabilities from vendor, threat intelligence and subscriptions Establishing good practice vulnerability treatment throughout … multiple resolver teams as well as presenting reports to business stakeholders such as Delivery Leadership Ability to work effectively as part of a team Knowledge/Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in More ❯

necessary Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP) Support for scientists in incident management, user support and coaching, access management More ❯

Duration:Permanent Additional comments: You must either have, or willingness to undertake security clearance Computacenter is looking for an experienced Test Environment Manager who will join our Test & Validation Management team supporting major customers. The role will be UK based to provide support to secure customers. The ideal candidate will have a minimum of 3-4 years' experience in … issues to relevant teams. Provide technical guidance on best practices for test environment management. Investigate and troubleshoot environment-related issues, coordinating with relevant teams to resolve problems quickly. Implement incident management processes to track and report on environment-related disruptions. Develop and maintain documentation for test environment standards and procedures. Working to SLAs and deadlines Prioritising and managing More ❯

Job-ID: 213801 Contract type: Standard Business Unit: ServiceNow Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It … we can implement such tools to our customers in a standard and repeatable basis at the required level of quality. What you'll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company … practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured More ❯

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned … that we can implement such tools to our customers in a standard and repeatable basis at the required level of quality. What youll do Perform a complex range of incident/problem management activities to meet business requirements. Deliver fixes for incident-related issues through either configuration or development (codefix). Escalate incidents in line with company … ServiceNow platforms with excellent communication skills. Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc). Extensive experience in IT Service Management, with a focus on incident management. Experience of working in a SaaS environment. Ability to effectively communicate with all levels of the organisation. Be highly organised, meticulous, structured More ❯

overtime may be required) Key Responsibilities: Follow detailed build scripts to configure customer hardware Apply operating system images and software packages to devices Log and report any build issues (incident management) Meet specific build targets for customer orders Unpack and repack devices as part of the configuration process Maintain a clean and efficient workspace Work collaboratively with your More ❯