Technical Support Center Engineer
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NTT Global Data Centers EMEA UK ltd
all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management, Data Center internal and inter-network connectivity, access control etc) Adhere to and support departmental SLAs and KPIs Understand Data Center critical more ยป
Employment Type: Permanent, Work From Home
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