2 of 2 Incident Management Jobs in Hillingdon

office in Uxbridge. Description Develop and implement IT security strategies and infrastructure. Lead implementation of Security tools Lead threats and vulnerabilities assessment, analysis and management Monitor and analyse the organisation's security posture on an ongoing basis. Lead and coordinate IT security incident response efforts, continue improving the … incident management process. Ensure compliance with all relevant information security and healthcare industry regulations. Conduct and facilitate IT security audits and risk assessments. Provide training and guidance on IT security best practices. Develop and maintain relationships with external IT security entities. Manage the IT security budget effectively. Profile … Demonstrated experience in Senior IT Security Analyst or Lead role Experience in wide range of security tools Extensive experience in risk, threats and vulnerabilities management Practical knowledge of IT security frameworks and risk management methodologies. Excellent problem-solving and analytic abilities. Strong communication and stakeholders management skills More ❯

You will work in close partnership with the Vendor Service Delivery Manager, the business and the Enterprise Service Desk Delivery lead. You will monitor incident and service request tickets for the specialized service desks. You will act as escalation point for the specialized service desk and manage/co … partnerships and continuous improvement. Manage the support triage for KITE users and applications, ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. … MSP) resources aligned with KITE support and specialized service desks. Support and collaborate on service excellence by implementing best practices and process optimizations for incident management and service requests. Collaborate with cross-functional teams to enhance system reliability, performance, and user satisfaction. Provide insights and recommendations to leadership More ❯