1 of 1 Incident Management Jobs in Humberside

technical specialists on location. Occasionally, you may travel to other UK sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPI’s are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users … a busy IS Department or other relevant work experience Work well in a team, adapt well to different situations and work well under pressure Experience using ITSM tools for Incident management Experience troubleshooting software issues on Windows 11 Setup and troubleshoot mobile devices, iOS and Android Experience troubleshooting hardware issues and replacing hardware on both desktops, laptops An More ❯