24 of 24 Incident Management Jobs in Yorkshire

Senior Service Delivery Manager

Hiring Organisation
UK Health Security Agency
Location
Birmingham, Leeds, Liverpool or London, E14 4PU, United Kingdom
Salary
£56185.00 to £70566.00
effective leadership, interpersonal and communication skills. Within Data and Surveillance Services, this role may have a particular focus on one of three areas: service management, data quality or incident management. Service management includes leading a directorate-wide demand management process and working with other internal … improve it in line with best practice, and improving the knowledge of our data's quality amongst its users for analytical and clinical purposes. Incident management involves establishing processes across all of Digital and Data systems, delivering high quality communications and supporting system owners to resolve problems quickly ...

DevOps Delivery Manager

Hiring Organisation
Mastek
Location
Leeds, England, United Kingdom
classified as Critical National Infrastructure (CNI). The service operates under strict SLA/SLO requirements, requiring disciplined operational practices, reliable releases and calm incident execution. You will create an operating model where incident triage and coordination are shared across team members, supported by clear runbooks, decision rights … creating T‐shaped practitioners so everyone can contribute across development, operations and service resilience, while providing people leadership and owning delivery excellence, financial management and reporting. Key responsibilities DevOps delivery leadership (build + run) Lead day-to-day delivery for a combined DevOps team, balancing roadmap outcomes with operational ...

SOC Manager

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
Doncaster, South Yorkshire, UK
lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

SOC Manager

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
York, North Yorkshire, UK
lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

SOC Manager

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
Hull, East Yorkshire, UK
lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

SOC Manager

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
Wakefield, West Yorkshire, UK
lead and develop a security operations capability within a fast-paced environment. This role is key to maintaining strong cyber resilience through effective incident response, threat detection, and continuous service improvement. Key Responsibilities Team Leadership: Lead and manage a cyber security operations team, ensuring strong communication, decision-making … service delivery. Incident Management: Oversee end-to-end incident response, ensuring processes are maintained and critical incidents are effectively managed. Security Monitoring: Deliver and improve security monitoring, including SIEM management, threat hunting, and intrusion detection. Threat Intelligence: Collect and analyse OSINT and commercial threat intelligence, providing ...

Operations & Incident Manager

Hiring Organisation
Elevation Recruitment
Location
Wakefield, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
Operations & Incident Manager Wakefield (Site based) £40,000 - £50,000 Elevation Tech & Transformation are looking for an experienced Operations & Incident Manager to take ownership of live service stability, incident response, and operational performance in a fast-paced, technology-driven environment. This is a hands-on leadership role … where you ll be at the centre of major incidents, service disruption management and day-to-day operations, leading two teams and ensuring services are delivered consistently, efficiently and in line with customer expectations. If you enjoy being the person who brings order to chaos when systems go down ...

Head of Global Cyber Command Centres and Holistic Operations

Hiring Organisation
HSBC
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full Time
Salary
160000-220000
This role will drive the transformation to a best-in-class fusion operating model, integrating cyber, technology, and business continuity disciplines under the holistic incident management workstream. You will also own key relationships with Technology and BCIM stakeholders, ensuring a unified, proactive, and resilient response to cyber threats … Champion threat intelligence to fuse internal/external data, enabling proactive threat hunting and risk prioritisation. Operationalise and regularly test playbooks/runbooks for incident response, crisis management and business continuity. Act as the executive interface with Technology, BCIM and key stakeholders, aligning priorities and resources. Lead cross ...

IT/Platform Engineering manager

Hiring Organisation
SoCode Limited
Location
Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 - 75,000 Annual
large-scale organisation Drive reliability, scalability, and performance across critical systems and services Define and implement SRE best practices, including SLIs, SLOs, and incident management Collaborate with cross-functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with … service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven experience managing engineering or SRE teams in a large, complex organisation Strong background in platform engineering , cloud technologies ...

IT/Platform Engineering manager

Hiring Organisation
SoCode Limited
Location
Huntingdon, Huntington, North Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£65000 - £75000/annum
large-scale organisation Drive reliability, scalability, and performance across critical systems and services Define and implement SRE best practices, including SLIs, SLOs, and incident management Collaborate with cross-functional teams across engineering, operations, and business units Oversee cloud infrastructure strategy, optimisation, and cost efficiency Ensure alignment with … service management frameworks, including ITIL Mentor and develop engineers, fostering a culture of continuous improvement and accountability Manage vendor relationships and third-party service providers where applicable Key Requirements Proven experience managing engineering or SRE teams in a large, complex organisation Strong background in platform engineering , cloud technologies ...

IT Helpdesk Team Leader

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Sheffield, South Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
ones, coaching and performance reviews Ensuring consistent, high quality customer service, keeping user experience at the centre of all service desk activity Overseeing major incident response, ensuring clear communication, effective coordination and adherence to incident management procedures Monitoring service desk performance, using KPIs/SLAs and trends … Exchange, Teams, SharePoint, and Intune Solid endpoint support skills covering Windows 11, laptops, desktops, printers, and mobile devices Confident in user and access management across core business systems, including Dynamics 365 and ERP platforms Good working knowledge of security best practice, with a practical approach to protecting users, devices ...

IT Service Apprentice

Hiring Organisation
ST LUKE'S HOSPICE
Location
ST. LUKES HOSPICE, LITTLE COMMON LANE, SHEFFIELD, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£19,000 a year
accounts in Active Directory. Role Support & Troubleshooting: Provide first-line technical support via phone, email, or portal. Troubleshoot hardware, software, and basic network issues. Incident Management: Log all queries, requests, and incidents in the helpdesk system, ensuring timely updates and follow-ups. User Administration: Manage user accounts, permissions … Training Weekly Online delivery by Microsoft Teams through Sheffield College The successful candidate will develop a skillset in desktop support, networking and enterprise mobility management, and cyber security. These skills will be foundational in an IT career. Typically, an IT service apprentice will progress to be an IT support ...

IT Problem Manager

Hiring Organisation
Pro-Connexions Ltd
Location
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
should have previous working experience in a similar role as a Problem Manager, preferably within an MSP environment, with a strong understanding of Problem Management processes and methodologies. Proficiency in incident management and rout cause analysis and familiarity with IT Infrastructure and services, including cloud, software, networks ...

Operational Resilience Service Mapping Product Owner

Hiring Organisation
Xcede
Location
South Yorkshire, England, United Kingdom
estates with multiple platforms, suppliers and integrations Experience in financial services or another highly regulated environment preferred Familiarity with resilience frameworks, BC/DR, incident management or technology risk Strong stakeholder management skills with the ability to influence at senior level Desirable Experience Knowledge of PRA/ ...

Technology Operational Resilience Lead

Hiring Organisation
Xcede
Location
South Yorkshire, England, United Kingdom
highly regulated environment Proven leadership experience across Technology, Infrastructure, Architecture, SRE or service operations Practical experience in Operational Resilience, Service Resilience, BC/DR, Incident Management, Scenario Testing or Technology Risk Strong understanding of complex enterprise estates with multiple platforms, suppliers and dependencies Excellent stakeholder management … audiences Strong communication skills with the ability to simplify complex technical resilience topics Broader Programme Opportunities Additional hiring across Scenario Testing, Proactive Resilience, Vulnerability Management, Service Mapping, AI/Architecture, Data & Reporting, PMO/Governance and Continuous Improvement. Contract Details Yorkshire Hybrid – initially 2–3 days onsite per week ...

Junior DevOps Engineer

Hiring Organisation
Albany Beck
Location
Sheffield, England, United Kingdom
Junior DevOps Engineer Company: Albany Beck Location: Sheffield (Hybrid) Start Date: Immediate Client Industry: Financial Services About Albany Beck Albany Beck is a Management Consultancy focused on providing specialist talent and transformative solutions to Financial Services clients. We combine subject matter expertise with innovative delivery models that help clients … exposure to: Scripting (Python or similar) Automation and CI/CD tools (e.g. Jenkins) Containerisation/Kubernetes (preferred but not essential) Familiarity with incident management and ticketing tools (e.g. Jira) Strong problem-solving skills and willingness to work in a technical, fast-paced environment Desirable Experience Exposure ...

Tech OpsRes AI Lead

Hiring Organisation
Xcede
Location
South Yorkshire, England, United Kingdom
Strong experience in operational resilience, technology resilience, or enterprise transformation • Experience delivering AI, automation, or AIOps use cases in large enterprise environments • Strong stakeholder management across technology, governance, and risk functions • Understanding of critical services, incident management, and resilience frameworks • Experience in financial services or regulated environments ...

Tech OpsRes AI Lead

Hiring Organisation
Xcede
Location
Sheffield, UK
experience in operational resilience, technology resilience, or enterprise transformation Experience delivering AI, automation, or AIOps use cases in large enterprise environments xkybehq Strong stakeholder management across technology, governance, and risk functions Understanding of critical services, incident management, and resilience frameworks Experience in financial services or regulated environments ...

Tech OpsRes AI Lead

Hiring Organisation
Xcede
Location
South Yorkshire, UK
experience in operational resilience, technology resilience, or enterprise transformation • Experience delivering AI, automation, or AIOps use cases in large enterprise xkybehq environments • Strong stakeholder management across technology, governance, and risk functions • Understanding of critical services, incident management, and resilience frameworks • Experience in financial services or regulated environments ...

Group Information & Cyber Security Manager

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
governance framework for all areas of cyber and information security across the Group. Manage third-party providers responsible for cyber monitoring, detection, and incident response, ensuring strong performance, resilience, and effective risk control. Maintain and take ownership of the Group-wide cyber security risk register, including conducting risk assessments … threat modelling, and defining mitigation strategies. Take the lead on security incident management, ensuring timely response, clear stakeholder communication, and ongoing improvement of processes. Ensure adherence to relevant regulations and industry standards, including ISO 27001, NIST, GDPR, and the UK Data Protection Act. Promote a strong security-first ...

Group Information & Cyber Security Manager

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
governance framework for all areas of cyber and information security across the client. Manage third-party providers responsible for cyber monitoring, detection, and incident response, ensuring strong performance, resilience, and effective risk control. Maintain and take ownership of the client-wide cyber security risk register, including conducting risk assessments … threat modelling, and defining mitigation strategies. Take the lead on security incident management, ensuring timely response, clear stakeholder communication, and ongoing improvement of processes. Ensure adherence to relevant regulations and industry standards, including ISO 27001, NIST, GDPR, and the UK Data Protection Act. Promote a strong security-first ...

IT Operational Resilience Squad

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Sheffield, UK
Employment Type
Full-time
across:Operational Resilience Product Owners/Squad LeadsProactive Resilience & Innovation ConsultantsScenario Testing SpecialistsAI Leads - Operational Resilience Use CasesResilience Data, Metrics & Insights SpecialistsLessons Learned & Knowledge Management ConsultantsCTO/Technology Integration LeadsService Chain Mapping & Dependency SMEsTechnology Resilience Vulnerability SMEsProgramme Governance & Regulatory Readiness ManagersRoles span senior consultant, specialist, data and PMO profiles … services or other highly regulated environmentsExperience across technology, infrastructure, architecture, SRE or resilience-adjacent rolesPractical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology riskExperience working within complex, enterprise-scale service estates with multiple dependencies and suppliersComfortable operating in global ...

IT Operational Resilience Squad

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Sheffield, South Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£500 - £700 per day
across:Operational Resilience Product Owners/Squad LeadsProactive Resilience & Innovation ConsultantsScenario Testing SpecialistsAI Leads - Operational Resilience Use CasesResilience Data, Metrics & Insights SpecialistsLessons Learned & Knowledge Management ConsultantsCTO/Technology Integration LeadsService Chain Mapping & Dependency SMEsTechnology Resilience Vulnerability SMEsProgramme Governance & Regulatory Readiness ManagersRoles span senior consultant, specialist, data and PMO profiles … services or other highly regulated environmentsExperience across technology, infrastructure, architecture, SRE or resilience-adjacent rolesPractical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology riskExperience working within complex, enterprise-scale service estates with multiple dependencies and suppliersComfortable operating in global ...

Pre-Sales / Sales Engineer (Cybersecurity) | 100% Remote

Hiring Organisation
RedCarbon
Location
Leeds, West Yorkshire, United Kingdom
background in cybersecurity operations and know how to deliver killer, hands-on product demos. A Systems Thinker: You easily grasp complex customer infrastructures and incident management workflows. You understand the intricate relationships between different security technologies and know exactly how to seamlessly position and fit the RedCarbon platform ...