1st Line Support Analyst
Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Arnold Clark
standards Accurately logging and monitoring all incidents to help identify potential problem trends Escalating incidents to our 2nd line teams Making sure the appropriate incident management and request fulfilment processes are followed effectively Engaging in continuous service improvement initiatives to support business objectives Following the appropriate escalation path More ❯
Employment Type: Permanent, Work From Home
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