6 of 6 Incident Management Jobs in Scotland

an exciting opportunity to play a key role in shaping the transformation journey of enterprise clients. The role will suit professionals with a strong background in SOC service delivery , incident response coordination , and vulnerability management . Key Responsibilities: Act as the primary liaison between clients and internal operational delivery teams, ensuring seamless communication and service excellence. Serve as … the key escalation point for clients, managing security incidents from detection to resolution. Lead coordination efforts across Security Operations Centre (SOC), Incident Response, and technical teams during major incidents. Identify impacted systems, users, and business functions, and ensure timely stakeholder communication. Oversee remediation and containment activities and coordinate post-incident investigations and reporting. Ensure all service delivery teams … and deliver weekly or monthly service review reports for stakeholders. Support the review and optimisation of service delivery processes, ensuring continuous improvement and implementation of best practices. Lead vulnerability management initiatives: Perform risk-based vulnerability scanning across systems, applications, and networks. Prioritise vulnerabilities by risk level and asset criticality, coordinating remediation with business stakeholders. Manage and maintain IDS and More ❯

you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents to determine the affected/vulnerable systems, affected/vulnerable users Identify any business areas impacted and coordinate … communications with all relevant stakeholders as per Major Incident Management process. Coordinate the remediation and containment activities as advised by either the NTT DATA SOC or Incident Response Team. Oversee, support, and manage through to completion the investigative and remediation activities in conjunction with relevant support teams. Coordinate post incident investigation with relevant teams or third … Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. Co-ordinate the running and reporting of a risk-based vulnerabilities management including: Scanning systems, networks, and applications to detect potential security weaknesses. Prioritize vulnerabilities based on their risk level, potential impact, and the criticality of the affected assets, ensuring that More ❯

and are expanding out into other AWS products such as ECS Fargate . Our IAC is a mix of Serverless framework and Terraform . We use JIRA for project management, Github actions for our CI/CD pipelines and Incident.io for our incident management process. For more detailed information, feel free to ask for our tech radar More ❯

recommended protection policies need to be reviewed due to complex nature of our deployment web application estate. We need a robust solution in-line with vendor recommendations and risk management frameworks. - Document WAF management processes, specifically for ruleset maintenance, policy deployment, policy addition/mngt and logging and alerting. - Aid in upskilling of the SOC team based on … be beneficial to have F5 Distributed Cloud experience - Must have hands on technical experience of WAF design and implementation of solutions within a complex environment - Experience of troubleshooting and incident management or Firewall issues and implementation of resolutions - Would be beneficial to have experience of working on AWS solutions If you would like to hear more about this More ❯

recommended protection policies need to be reviewed due to complex nature of our deployment web application estate. We need a robust solution in-line with vendor recommendations and risk management frameworks. Document WAF management processes, specifically for rule set maintenance, policy deployment, policy addition/mngt and logging and alerting. Aid in upskilling of the SOC team based … be beneficial to have F5 Distributed Cloud experience Must have hands on technical experience of WAF design and implementation of solutions within a complex environment Experience of troubleshooting and incident management or firewall issues and implementation of resolutions Would be beneficial to have experience of working on AWS solutions Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are More ❯

and uptime. Perform system installations, configurations, and upgrades, adhering to best practices. Respond promptly to incidents, resolving issues within defined SLAs. Implement and manage system security measures, including patch management and vulnerability assessments. Collaborate with cross-functional teams to support infrastructure projects and deployments. Develop and maintain scripts to automate routine tasks and improve system efficiency. Document system configurations … certifications (e.g., RHCSA, RHCE) are highly desirable. Strong knowledge of Linux system administration, networking, and security. Proficiency in scripting languages such as Bash, Python, or Perl. Familiarity with configuration management tools (e.g., Ansible, Puppet). Excellent communication and teamwork skills. Ability to work under pressure and manage multiple priorities. Must be a UK sole national . Must be willing … challenges. Preferred Skills : Experience with virtualization technologies (e.g., VMware, KVM). Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Understanding of ITIL processes and incident management. Benefits: Basic salary up to £45,000 35% shift allowance in addition to salary 25 days annual leave plus 8 public holidays Option to purchase up to More ❯