1 to 25 of 39 Incident Management Jobs in Scotland

high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the root cause and impact. Document findings and lessons learned to improve incident response procedures. Ensure … runbooks are followed and are fit for purpose Incident Response: Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident Follow major incident process Threat Intelligence: Stay … improve detection capabilities. Generate detailed reports on emerging threats, attack trends, and security posture improvements. Monitored and analysed security logs from SIEM platforms to identify suspicious activity. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Own the development and implementation of SOC Use Cases Evaluate new security technologies and More ❯

continuous improvement of business-critical applications. The ideal candidate will have background in financial services with practical application of ITIL disciplines, technical expertise and required leadership skills to oversee incident management, problem management, live service provision with strong stakeholder management and proven team development experience. As a key service within our business, our Application Support team … solutions supported by a number of bespoke developed SQL solutions. Experience of working with external solution providers to drive the right business outcomes would be required. Key responsibilities Team Management: Lead, support, manage and develop a newly formed application support team to ensure efficient and effective support for all applications. This will involve the development of support best practice … underpinning processes and development of the team to embed a new function within the organisation. Incident Management: Oversee the incident management process of applications, ensuring timely resolution of issues and minimizing downtime. Service Level Agreements (SLAs): Development of an Application Service Catalogue with associated SLAs and development of a high performing team to ensure adherence to More ❯

software solutions serving over 10,000 practices in North America with over 60,000 users. The company delivers a complete platform of solutions for dental practices including Denticon Practice Management, Apteryx XVWeb Digital Imaging, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today … service availability, able to define implement and improve business performance SLO's. 2+ years of experience with Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) and retrospective analysis. 2+ or more years in hands on technical roles (such as site reliability engineer, software engineer, DevOps engineer, infrastructure engineer … . Experience with infrastructure management across multiple cloud and on-premise environments using tools such as Terraform, Bicep, PowerShell, Ansible. Security is part of everything we do and will require your knowledge of fundamental cloud security (e.g., identity and access management, firewalls, etc.) Strong collaboration and communication skills in a hybrid environment using Microsoft Teams, email and calendar. More ❯

Type: Permanent Working style: Hybrid 50% home/office based Closing Date: 3rd July 2025 The main purpose of the role is to support the Head of IT Service Management in defining, executing, and delivering the IT Service strategy in Royal London Group, as well as manage ITIL processes. About the role Own and drive the strategy for Service … evolving and broader Business and IT goals and needs. Communicate IT Service strategy to relevant stakeholders and provide regular progress updates. Own multiple ITIL processes (for example Change Enablement, Incident, Problem, Request, Configuration Management), drive continuous improvement of these, and obtain/retain buy-in to the processes. Monitor and report on service performance, using data to inform … decisions and improvements. Build excellent working relationships with internal and external teams to the function. Collaborate with cross-functional teams including incident management, service desk, and infrastructure to optimise service delivery. Prepare business cases as required to receive funding for proposed transformation activities and present to senior committees. Sponsor and drive the adoption of Service Now across the More ❯

security Experience of working and developing an ITIL environment Experience of monitoring, diagnosing and troubleshooting network and infrastructure faults and performance Strong understanding of cyber security principles, priorities and incident management Project management experience ensuring delivery of key milestones across concurrent projects Excellent customer facing skills and experience in supporting the pre-sales activity Take pride in … and maintain vendor certification, e.g. Cisco, Palo-Alto, Juniper Knowledge of working to cybersecurity standards; Cyber Essentials Plus, IASME, ISO27001 Experience of working in an Agile or Prince2 project management framework Experience in the research, development and rollout of new services Experience of Azure/Microsoft 365 Benefits 30 days annual leave per year (after probation) Industry training and More ❯

security. Experience of working and developing an ITIL environment. Experience of monitoring, diagnosing and troubleshooting network and infrastructure faults and performance. Strong understanding of cyber security principles, priorities and incident management. Project management experience ensuring delivery of key milestones across concurrent projects. Excellent customer facing skills and experience in supporting the pre-sales activity. Take pride in knowledge … and maintain vendor certification, e.g. Cisco, Palo-Alto, Juniper. Knowledge of working to cybersecurity standards; Cyber Essentials Plus, IASME, ISO27001. Experience of working in an Agile or Prince2 project management framework. Experience in the research, development and rollout of new services. Experience of Azure/Microsoft 365. Benefits 30 days annual leave per year (after probation). Industry training More ❯

and uptime. Perform system installations, configurations, and upgrades, adhering to best practices. Respond promptly to incidents, resolving issues within defined SLAs. Implement and manage system security measures, including patch management and vulnerability assessments. Collaborate with cross-functional teams to support infrastructure projects and deployments. Develop and maintain scripts to automate routine tasks and improve system efficiency. Document system configurations … certifications (e.g., RHCSA, RHCE) are highly desirable. Strong knowledge of Linux system administration, networking, and security. Proficiency in scripting languages such as Bash, Python, or Perl. Familiarity with configuration management tools (e.g., Ansible, Puppet). Excellent communication and teamwork skills. Ability to work under pressure and manage multiple priorities. Must be a UK sole national . Must be willing … challenges. Preferred Skills : Experience with virtualization technologies (e.g., VMware, KVM). Knowledge of cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker, Kubernetes). Understanding of ITIL processes and incident management. Benefits : Competitive salary and 35% shift allowance . Opportunities for professional development and certification. Comprehensive health and wellness benefits. Collaborative and inclusive work environment. More ❯

Red Snapper Recruitment are seeking a detail-oriented and experienced Cyber Incident Management (CIM) and Threat and Vulnerability Management (TVM) Governance Analyst to support a robust cybersecurity governance program. This role plays a key part in enhancing and maintaining the integrity of cybersecurity operations through effective data analysis, reporting, and cross-functional collaboration. The successful candidate will … Collaborate with internal teams and external partners to support governance-related functions. Assist with distributing governance reports across organizational leadership and forums. What You Bring: Deep understanding of cyber incident response, patch management, and vulnerability assessment in large-scale environments. Strong problem-solving, analytical, and organizational skills. Ability to build strong working relationships in a global, distributed team More ❯

Red Snapper Recruitment are seeking a detail-oriented and experienced Cyber Incident Management (CIM) and Threat and Vulnerability Management (TVM) Governance Analyst to support a robust cybersecurity governance program. This role plays a key part in enhancing and maintaining the integrity of cybersecurity operations through effective data analysis, reporting, and cross-functional collaboration. The successful candidate will … Collaborate with internal teams and external partners to support governance-related functions. Assist with distributing governance reports across organizational leadership and forums. What You Bring: Deep understanding of cyber incident response, patch management, and vulnerability assessment in large-scale environments. Strong problem-solving, analytical, and organizational skills. Ability to build strong working relationships in a global, distributed team More ❯

We are seeking an Incident Response Lead to lead on the University's cybersecurity incident response and operational resilience efforts. The postholder will be responsible for the development and adoption of a University wide standardised approach to Incident Response, advancing the University's capability to manage cyber incidents effectively, and thereby protecting our students, staff, research, and … contractual obligations. Based within the Information Security team, you will be the sole Incident Response Lead, providing direction and knowledge to navigate and effectively handle incidents. You will ensure effective incident management by overseeing the effective coordination and escalation across internal departments while engaging with external stakeholders, vendors, and UK authorities such as the National Cyber Security … Centre (NCSC) . This is an exciting opportunity for a proactive professional to shape and strengthen the University's approach to cyber incident management. Job Purpose The Incident Response Lead will lead on the University's/Information Security's response to operational resilience incidents (cyber) as well as the University' engagement with external stakeholders and vendor engagement. More ❯

you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents to determine the affected/vulnerable systems, affected/vulnerable users Identify any business areas impacted and coordinate … communications with all relevant stakeholders as per Major Incident Management process. Coordinate the remediation and containment activities as advised by either the NTT DATA SOC or Incident Response Team. Oversee, support, and manage through to completion the investigative and remediation activities in conjunction with relevant support teams. Coordinate post incident investigation with relevant teams or third … Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. Co-ordinate the running and reporting of a risk-based vulnerabilities management including: Scanning systems, networks, and applications to detect potential security weaknesses. Prioritize vulnerabilities based on their risk level, potential impact, and the criticality of the affected assets, ensuring that More ❯

Job Description: DXC provides a Global Network Management Service for customers to outsource the management of their networks. A part of this service is the provision of a suite of Network Management tools. Separate, independent, UK-based instances of this service are also provided specifically for the use of UK public sector clients. These are zero outage … in Erskine or Newcastle. Due to customer requirements, successful applicants must be eligible for high-level UK Security clearance, SC. Essential Skills: Production application support Knowledge of Change and Incident Management processes Knowledge of basic programming languages and techniques Knowledge of one or more of SQL, PHP, Perl, or shell programming Strong knowledge of application deployment within a … polling, SNMP trap, Syslog, ICMP, SSH, REST API, Webhooks Experience working with Linux services such as Apache, nginx, and Linux-based applications that may not adhere to standard service management Deployment and support of prepackaged 'appliance' type applications At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration More ❯

and driving adoption of SRE methodologies within various GTIS teams. This is a hands-on engineering role where you will design, build, and optimise automation frameworks, observability tools, and incident response mechanisms. This role also involves collaborating across GTIS and CTO, engaging with storage, data, and other product teams. You will act as a trusted advisor, providing strategic guidance … you should have: Proficiency in Programming and Scripting - This includes expertise in languages such as Python, Powershell, or Go, which are essential for automating routine tasks and system deployments. Incident Management and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform root cause analysis to prevent future incidents. Systems Engineering and Automation - A deep understanding … The successful candidate can either be based in Knutsford (Radbroke Hall) or Glasgow Campus . Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance More ❯

Support the IS Manager in Disaster Recovery (DR), and Business Continuity (BC) planning activity, ensuring that alternate facilities are provisioned and ready in the event of a disaster. Threat Management – assist with threat assessment and work with business units in articulating impact and mitigations to reduce attack surface. Plan, schedule, conduct and report on systems security audits, ensuring any … corrective/preventive actions identified are tracked to a satisfactory conclusion. Document and report enterprise risk and compliance issues according to required timelines. Assist with the management, planning & preparation of third-party external penetration testing. Assist in preparation and review of corrective action plans associated with penetration test/vulnerability management findings. Perform internal penetration testing to assess … Track staff completion of training modules and manage license levels. Effectively respond to security incidents. Essential knowledge, skills and experience Demonstrable experience across multiple cyber security domains including risk management, compliance, vulnerability management, and incident management. Must have a good understanding of Information Security methodologies, standards and technologies, including ISO27001. Previous experience working in an Information Security More ❯

assessments, including third-party suppliers. Applying threat modeling principles to complex system and solution designs to identify security risks and mitigation strategies. Supporting, monitoring, and recommending improvements to cyber incident management processes. Providing input and support to operational projects related to cyber security. Requirements Key skills and experience relevant to this role include: Experience working in an organization … ability to communicate IS security goals effectively. Excellent analytical, problem-solving, and execution skills. Strong cyber security-specific experience supported by relevant industry certifications (e.g., CySA+, Security+), and risk management knowledge. Knowledge and experience with a diverse range of cyber security tools, including SIEM, EDR, NIDS, etc. Self-motivated with a willingness to go the extra mile to achieve More ❯

assessments, including third party suppliers Apply threat modelling principles to complex system and solution designs to identify security risks and appropriate mitigations Support, monitor and recommend improvements to cyber incident management processes Provide input and support to operational projects related to cyber security What to bring Experience of working in an organisation distributed across different geographies and time … ability to communicate security goals (preferred) Excellent analytical, problem solving and execution skills (essential) Strong cyber security-specific experience, support by relevant industry certifications (e.g. CySA+, Security+) and risk management knowledge (essential) Knowledge and experience working across a diverse range of cyber security tools, including SIEM technologies, EDR, NIDS etc. (essential) Self-motivated with a willingness to go the More ❯

and are expanding out into other AWS products such as ECS Fargate . Our IAC is a mix of Serverless framework and Terraform . We use JIRA for project management, Github actions for our CI/CD pipelines and Incident.io for our incident management process. For more detailed information, feel free to ask for our tech radar More ❯

Incident Management Engineer Location: Remote Working hours: Monday to Friday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an Incident Management Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incident management and communications support operation for both external More ❯

Incident Management Engineer Location: Remote Working hours: Monday to Friday (7:30am to 4pm) Salary : £28,000 We have an opportunity for an Incident Management Engineer to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on site with a multi-national technology company based in Reading. This … multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Purpose: An Incident Communications and Coordination Engineer is required to work as part of a collaborative team that serve as an incident management and communications support operation for both external More ❯

Red Snapper Recruitment are seeking a detail-oriented and experienced Cyber Incident Management (CIM) and Threat and Vulnerability Management (TVM) Governance Analyst to support a robust cybersecurity governance program. This role plays a key part in enhancing and maintaining the integrity of cybersecurity operations through effective data analysis, reporting, and cross-functional collaboration. This role is based … Collaborate with internal teams and external partners to support governance-related functions. Assist with distributing governance reports across organizational leadership and forums. What You Bring: Deep understanding of cyber incident response, patch management, and vulnerability assessment in large-scale environments. Strong problem-solving, analytical, and organizational skills. Ability to build strong working relationships in a global, distributed team More ❯

against cyber-attacks.Are you ready to join us on the journey to elevate Everywhere Work? Why We Need You! Site Reliability Engineering is the engine that drives delivery and management of Ivanti's SaaS product offerings. We are responsible for the reliability, deployment, and operation of the Ivanti Cloud product portfolio. We are seeking individuals eager to drive SRE … maturity through the research and development of internal tooling, operational enhancements, and deployment pipelines. Ivanti SRE takes a holistic view of operational procedures, incident response procedures, application and infrastructure monitoring, and process automation. Ivanti SRE is a blend of infrastructure, networking, automation, development, and application administration. This is a hands-on technical position. The ideal candidate will have a … software engineering background and strong experience with continuous deployment, SaaS delivery, and production incident response. This role requires that applicants reside in Scotland and be authorized to work in the United Kingdom. About The Team Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. More ❯

need Technical: Experience creating and implementing Quality Engineering strategies and plans with an Automation First approach where appropriate. Strong Quality Engineering skills utilising tooling into day-to-day task management, from JIRA/X-Ray/Confluence. Extensive knowledge of FNZ CSP application to drive investigation into issues and drive process improvements within test delivery. Good knowledge of Test … Data provisioning within CSP and understanding and driving the Live Data Compliance processes; management and co-ordination of test Environments would be advantageous. Experience of implementing DevOps principles (CI/CD) and using tools including Jenkins, Git, SonarQube. Knowledge on current automation trends/tooling, with domain expertise to improve & build our current automation suite and our speed to … market. Experience implementing a Playwright/Typescript framework with hands-on experience designing and implementing tests. Experience of Defect Management, Incident Management, Root Cause Analysis and/or Config Management working with multiple JIRA boards & different status would be advantageous. ISTQB Foundation Certification and Advanced Certification (or willingness to work towards Advanced certification). Change Delivery More ❯

compliance. Conduct cyber risk assessments, including evaluations of third-party suppliers. Apply threat modeling principles to system and solution designs to identify risks and mitigations. Support and improve cyber incident management processes. Contribute to operational cybersecurity projects. What to bring Experience working across different geographies and time zones, with strong communication of security goals (preferred). Excellent analytical … problem-solving, and execution skills (essential). Relevant industry certifications (e.g., CySA+, Security+) and risk management knowledge (essential). Experience with cyber security tools such as SIEM, EDR, NIDS (essential). Self-motivated with a proactive attitude (essential). Strong verbal and written communication skills, capable of explaining technical concepts to diverse audiences (essential). Experience monitoring and delivering More ❯

role, you will gather, analyze, and enrich data to produce governance scorecards and reports spanning key cybersecurity areas such as Data Loss Prevention (DLP), Key/Cert/Encryption Management (KCEM), Software Development Lifecycle (SDLC), Cloud Security (CS), Cyber Incident Management (CIM), and Threat and Vulnerability Management (TVM). Your insights will inform senior leadership, regulatory … expectations Collaborate with internal teams and external partners to ensure data integrity and alignment What We’re Looking For: Deep understanding of cybersecurity operations, particularly in CIM and TVM (incident detection, response, patching, and penetration testing) Strong analytical and data visualization skills Ability to drive cross-functional collaboration in a geographically distributed environment Proven organizational skills and ability to More ❯

role, you will gather, analyze, and enrich data to produce governance scorecards and reports spanning key cybersecurity areas such as Data Loss Prevention (DLP), Key/Cert/Encryption Management (KCEM), Software Development Lifecycle (SDLC), Cloud Security (CS), Cyber Incident Management (CIM), and Threat and Vulnerability Management (TVM). Your insights will inform senior leadership, regulatory … expectations Collaborate with internal teams and external partners to ensure data integrity and alignment What We're Looking For: Deep understanding of cybersecurity operations, particularly in CIM and TVM (incident detection, response, patching, and penetration testing) Strong analytical and data visualization skills Ability to drive cross-functional collaboration in a geographically distributed environment Proven organizational skills and ability to More ❯