2 of 2 Incident Management Jobs in Leicestershire

in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Joining Culina Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team … KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes … of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes align with industry best practices and adhere to agreed-upon service levels. Team Management Lead and manage a team of product support specialists, providing coaching, mentoring, and performance management. Allocate resources effectively, monitor workload, and provide guidance to team members More ❯

maternity cover Location: Castle Donington Pay Rate: £24.55 per hour Hours: 37 per week Monday to Friday Hybrid - 2 days required on site Your Main Responsibilities Will Include: Proactive Management: Meet internal and external deadlines for data subject requests and regulatory inquiries with minimal oversight. Compliance Maintenance : Collaborate with stakeholders to conduct Privacy Impact Assessments (PIAs), maintain personal data … Stakeholder Engagement: Build strong relationships across departments to promote a culture of data privacy. Audit Support : Assist in compliance audits and maintain evidence of adherence to data privacy regulations. Incident Management : Act as a point of contact for suspected privacy incidents, ensuring timely investigation and reporting. Candidate Requirements: Legal Expertise : Knowledge of UK Data Privacy Laws, with a More ❯