3 of 3 Incident Management Jobs in Solihull

team within a leading Financial Services organisation. This is an excellent opportunity for someone with experience in IT Risk, Controls, Governance, Operational Risk or Incident Management who enjoys working with people and coordinating activity across a business. What will you be doing? You’ll play a key role … teams and understanding IT issues at a governance and risk level. If you're currently working in IT Risk, Controls, Governance, Operational Risk or Incident Management and are looking for your next opportunity, we'd love to hear from you. #J-18808-Ljbffr ...

remotely. Investigating performance issues, outages, and monitoring alerts. Managing escalations and working closely with third-party suppliers and vendors. Maintaining accurate technical documentation and incident records. Participating in major incident response and structured 24/7 shift handovers. Delivering excellent customer service while maintaining SLA performance. Essential Skills … Previous experience in a 2nd Line Network Support, Connectivity Engineer, NOC Engineer or Service Desk role. Strong troubleshooting and incident management skills. Experience supporting: Cisco Routing & Switching (ISR, ASR, Catalyst, Nexus) Cisco security and firewall technologies Cisco Wireless Solutions Broadband, WAN and connectivity services VLANs and VPNs Experience ...

annual Disaster Recovery test Skills & Attributes: Knowledge of relational database design fundamentals Knowledge of database components and capabilities Understanding of Continuity Mgmt including backups, Incident Mgmt, Problem Mgmt, Change Mgmt and Capacity Mgmt Knowledge of HA and DR Knowledge of database best practices A breadth of experience in Production ...