11 of 11 Incident Management Jobs in the West Midlands

Security Architect SailPoint Identity Mgmt and Governance

Hiring Organisation
Adroit People Ltd
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£250 per day
g. Provide support during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i. Provide assistance for disaster recovery in the event of any security ...

Digital Asset Management & Service Catalogue Specialist

Hiring Organisation
West Midlands Combined Authority (WMCA)
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Part Time
Salary
£40,000
Were excited to be recruiting a Digital Asset Management and Service Catalogue Specialist into a brand-new role that will play a key part in transforming how our organisation manages, governs, and delivers digital services. This is a rare opportunity define best practice and embed structured ways of working … ground up. Working at the heart of our Technology and Insight/Digital and Data Team, youll support the development of robust asset management processes, creating and maintaining our Service Catalogue, and driving a high-quality, data-driven approach to asset and configuration management. Youll collaborate with service owners ...

Problem Management Specialist

Hiring Organisation
Tata Technologies Europe Ltd
Location
Warwick, Warwickshire, West Midlands, United Kingdom
Employment Type
Contract
reality by designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. We are seeking a proactive and analytical Problem Management Specialist to join our team. The candidate will be responsible for identifying, analysing, and resolving recurring incidents and problems to prevent future occurrences. The candidate … with cross-functional teams to prioritize and resolve problems. Document problem resolution processes and best practices. Monitor and report on the effectiveness of problem management activities. Identify trends and patterns to anticipate and prevent future incidents. Participate in incident reviews and post-incident analysis meetings. Drive continuous ...

24/7 - Managed Services Engineer

Hiring Organisation
Six Degrees Group
Location
Studley, Warwickshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
size market. About The Role The Managed Services team offers a 24/7 support framework for our clients, primarily focusing on Event Management, Patching, Planned Maintenance, and Change planning and implementation. In support of these key areas of delivery, the team collaborate with all areas of Operational Delivery … ensure proactiveness is at the heart of everything we do. The collaborative approach includes working with service transition, problem and change management, automation, and continual process improvement. Our Managed Services Engineers serve as the main escalation point for customer incidents or requests. Besides the reactive aspect of the position ...

Non Functional Test Lead

Hiring Organisation
Sanderson Recruitment
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £500 per day
Role Overview To provide a high level of flexible management, testing and analytical skills, whether as part of a testing project, within a managed testing service, or as part of a development project for both functional and non-functional testing. Also provides guidance on testing best practice to other … oversee all levels of testing by actively co-ordinating other parties involved in the project. To document and verify test results. To manage the incident management process in accordance with agreed SLA when raising, recording and monitor details of incidents encountered during testing. To produce daily and weekly ...

Platform Engineer

Hiring Organisation
Searchstone Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
/CD pipelines/templates for frequent, safe releases Implement observability (logging, metrics, dashboards, alerts, tracing) Support performance, resilience, scalability and security requirements Champion incident management, runbooks and post-incident reviews Standardise tooling and platform patterns; contribute to documentation Interacting with clients regularly. Tech skills: Experience with ...

QA Food Science Specialist

Hiring Organisation
Muller Dairy
Location
Telford, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent
Driving spoilage prevention, mould and pathogen reduction through data-led improvement plans Supporting root cause analysis of quality incidents and contributing to crisis and incident management Driving continuous improvement in laboratory quality systems, equipment capability and horizon scanning for new technologies Partnering cross-functionally with Operations, Engineering, Group … Food Safety Level 4 desirable but not essential A structured, analytical approach with the confidence to challenge the status quo Excellent stakeholder management and communication skills What you'll receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment ...

IT Apprentice

Hiring Organisation
QA
Location
Stratford Enterprise Park, Stratford-upon-Avon, Warwickshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
developing talent from the ground up. Overview: We are looking for a motivated and enthusiastic ICT Level 3 Apprentice to join our First Line Incident Management Team. This is an excellent opportunity for someone starting their career in IT and telecommunications, gaining hands on experience while working towards ...

Software Engineer - Database & Display

Hiring Organisation
Stackstudio Digital Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
From £500 to £600 per day
cause analysis and corrective actions Maintain documentation, including database schemas, display specifications Strong analytical and problem-solving skills Effective communication and collaboration Experience in incident management, root-cause analysis, and troubleshooting production issues ...

Service Desk Team Leader

Hiring Organisation
i2i Recruitment Consultancy
Location
Tamworth, Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £45,000 per annum
Salary up to £45,000 | Full-time, office-based in Tamworth | Clear progression into leadership | Work with a fast-paced, growing MSP | Supportive management team | Training and development opportunities | Pension contribution | 22 days’ holiday + bank holidays (increasing with service) Must have’s Strong technical background at 2nd line … fast-paced environment Confident managing priorities, people and performance A proactive, customer-focused mindset Nice to have’s Previous Team Leader or management experience Experience monitoring SLAs, KPIs and service performance Exposure to complaint handling or major incident management Experience contributing to training plans or knowledge base ...

Network Support Lead

Hiring Organisation
Data Careers
Location
Worcester, Worcestershire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£75,000
staff. Excellent problem-solving, analytical, and troubleshooting abilities. Solid understanding of enterprise networking, infrastructure, and common IT technologies. Experience with ITSM or ticketing platforms (incident, request, change management). Strong communication skills, both written and customer-facing. Proactive, customer-focused mindset with strong ownership and accountability. Valid driving … licence for client visits. Desirable Skills Familiarity with monitoring and alerting tools to support proactive incident management. Experience with event-driven and microservices architectures or cloud networking. Exposure to ITIL framework and best practice processes. ...